Changelog: SWIFT Framework
| 19 Dec 2005 09:17 PM - vshoor |
| Files Affected: 1 |
| Notes: Tickets: - Fixes the empty client list issue |
| 16 Dec 2005 11:59 PM - vshoor |
| Files Affected: 1 |
| Notes: Parser: - Tweaked POP3 Functions again |
| 16 Dec 2005 08:58 PM - vshoor |
| Files Affected: 6 |
| Notes: ** v3.00.30 - Minor Bug Fix Build ** SWIFT General: - Fixed Issue with Mail Queue wherein the Queue would just accumulate and not dispatch any emails - Fixed Issue with AD LoginShare (Also affected other LoginShare users) where users with email in mixed case couldnt view their tickets Tickets: - Fixed a Bug Where password would be dispatched for a user in autoresponder even if he was using a LoginShare other than default (Only happened for text emails) - Fixed issue where Name and Email field would show in MB Integration (Requires Template Revert) Parser: - Fixed broken POP3, Message IDs should be differentiated from IMAP now. |
| 15 Dec 2005 07:33 PM - vshoor |
| Files Affected: 5 |
| Notes: ** v3.00.29 - Contains updated Live Support Winapp ** SWIFT General: - Fixed Fall Back mechanism for MB LoginShare Parser: - Fixed POP3 Cron Issue where only half messages were fetched Live Support: - Fixed Base64 Related Issue in Chat Status & Chat History |
| 06 Dec 2005 08:43 AM - vshoor |
| Files Affected: 2 |
| Notes: ** Build: 3.00.27 - Fixes a Critical Issue with Live Support Winapp ** SWIFT General: - Fixed "mail" field related issue with ActiveDirectory LoginShare Tickets: - Fixed Bug with Ticket Tree Toggle Button |
| 05 Dec 2005 10:12 PM - vshoor |
| Files Affected: 122 |
| Notes: ** v3.00.26 - Major Features: IRS in Staff CP, Labels, Multi Accounts in LiveResponse, Improved InstaAlert & SyncWorks ** ** DO NOT FORGET TO UPDATE YOUR LIVERESPONSE, SYNCWORKS & INSTAALERT WINDOWS APPLICATIONS ** SWIFT General: - Fixed PerlDesk ImpEx bug where Staff posts were marked as Client Posts - Fixed Bug where Added Phrases didnt show up in templates - Fixed Session Related Warning that came in MB Integration - htmlArea Updated to Latest Version Tickets: - Fixed Bug where Recipient or Third Party replies wouldnt update status - Added Postlist variable option in Settings - Added a field to display current SLA in the Pagination Table - Added a Permission Field to restrict Global Views for a Staff Group - Added Search Criteria to search by Template Group under Advanced Search Teamwork: - Fixed PHP Warning that happened during SyncWorks Synchronization Live Support: - Fixed Bug where Breadcrumb Link under Canned > Edit brought up an error - Added Visitor Tracking Code option in Tag Generator (Displays No Output, Just Tracks Site Visitors) Parser: - Added ./index.php -l mimedata command to debug the MIME Data from Command Line Interface Bugs/Feature Requests Closed: Task #1028 swift.php on line 22 Task #411 HTML not stripped Task #934 IMAP Mail Queue Task #933 - Label field not changable when viewing a ticket Task #489 catch-all rule Task #679 Departments show in all templates Task #900 "Mass Move" displays option to delete ticket even if staff member does not have permissions to Task #648 Internation characters support Task #766 Private Downloads Not Private Task #771 Private download file cannot be downloaded by staff Task #564 HTML editor problems Task #937 Ticket Id is not seen from Client's End Task #930 problem when I am searching in the knowledagebase Task #929 Some of the messages for visitors show up with % sign Task #767 Private KB Articles Not Private Task #777 Ticket History tab - sorting Task #284 Spell Check replaces ' with ? Task #844 HELO-command in SMTP sends wrong info. Task #838 40 new windows pop up saying new ticket Task #845 Swedish charachters are replaced with ?-mark Task #824 Bug in right to left language templet Task #942 Label Amendment/Deletion/Serach Features Task #813 Subject Line Disappears when a required field is missing Task #587 Parser Log Options Not Working Task #638 Stripping Department names for New Tickets Task #815 when search has no words Task #873 Categories can't be changed to the default category Task #640 Language phrases not preserving Task #879 Attachments to Tickets gets corrupted Task #869 Ticket alerts mixed with other tickets Task #828 Debug Plugin Task #872 News link inside autoresponse does not contains news group Task #927 default template error Task #928 Problem with encoding Task #855 Not using Email Friendly name on Registration Task #884 Download Modified Time Incorrect Task #840 HTML tags in main headers show up via HTTP Task #423 - Enable New Reply Autoresponder Task #804 Insert Task UI is ambiguous (req. fields) Task #398 Hours worked Task #812 Unable to view Chat History between Staff Members Task #802 Only One Task Displayed in Staff Dashboard Task #878 The default public department does not show up for users Task #784 News subjects are garbled Task #894 Task privacy Task #867 Only 'closed' tickets are showing in the Department Summary Reports Task #803 View Task incorrectly dispalys "Overdue" Task #936 Display Order Downloads not functioning correctly Task #801 Task Date Missing in Staff Dashboard Task #529 Reports Show Incorrect Date Task #557 Incoming HTML E-Mail not being parsed correctly Task #591 Event Custom Fields List Task #779 Email Parser bans messages with From "blank" Task #780 English language contains a typo error in code Task #895 Create new ticket from staff module bug Task #912 When a chat is initiated staff to staff default department is assigned Task #901 Disabling ability for staff to create new tickets does not work Task #416 Blank index.php when using Invision Board Login Share Task #1027 When logging on with a mispelled password, the login does not redirect Task #785 Restrict Users Group doesn't work for templates Task #953 Do not change ticket status on client replies Task #157 Proactive Chat Window Appears off Screen Task #711 Reply Alert Task #430 ad tracker reports return empty page |
| 04 Nov 2005 08:30 PM - vshoor |
| Files Affected: 24 |
| Notes: *** THIS BUILD IS TO TEST THE NEW WAP INTERFACE, THE FINAL GOLD BUILD WITH BUG FIXES WILL BE OUT IN 2-3 DAYS *** SWIFT General: - Fixed SQL Query Bug that happened with MySQL v5 during Setup - Added ClientExec, MyBB & XMB LoginShare Plugins.. Thanks Craig! Again :) - Fixed Bug where XML Export was always in UTF-8 regardless of character set specified Tickets: - Added Recount Reply Function after Each Reply WAP Interface: - Login Form - Staff Authentication - Ticket List + Pagination - Viewing Ticket Posts + Pagination - Replying to a Ticket PDA Interface: - Fixed Bug where the items where not sorted according to view setting Parser: - Added code to parse Delivered-To in incoming email for BCC'ed emails Bugs/Feature Requests Closed: - Task #380 When replying knowledgebase and predefined replies do not work in Firefox on Linux - Task #508 Predefined Replies error |
| 24 Oct 2005 10:40 PM - vshoor |
| Files Affected: 1 |
| Notes: SWIFT General: - Fixed Issue with Upgrade Script |
| 24 Oct 2005 10:32 PM - vshoor |
| Files Affected: 1 |
| Notes: SWIFT General: - Fixed Issue with eSupport v2 ImpEx Script |
| 24 Oct 2005 10:25 PM - vshoor |
| Files Affected: 1 |
| Notes: ** Updated LiveResponse & SyncWorks Builds, Lots of Bug Fixes ** Mobile: - Fixed Parser Error |
| 24 Oct 2005 10:15 PM - vshoor |
| Files Affected: 64 |
| Notes: *** UNSTABLE 3.00.26 BUILD *** SWIFT General: - Speed Improvements by Caching Top Tab Menu Code in JS - Fixed the bug where Validating User Cleanup would not delete users properly - Added X-Cart, PHPBB, SMF LoginShare Plugins (Thanks Craig!) Tickets: - Added Label Management Code - Added Label Linking Functions to Ticket Management File - Label Tree Added - Mass Action > Label Assigning - Ticket Viewing > General > Label Section - Speed Improvements by Caching the Menu Code - Added Toggle for Autoresponder or Reply Contents Email when Creating a New Ticket - Staff Name added in Audit Log Knowledgebase: - Staff CP IRS Framework (!!) - Keyboard Navigation for Staff IRS (Shift + K to Focus, Up, Down, Tab, Enter to Navigate) - Staff IRS > Ticket Linking. If you use IRS on Ticket Viewing Page the contents get appended to Post Reply/Forward tab. - Staff IRS Popup Window Mobile: - Ticket Processing Functions Bugs/Feature Requests Closed: Task #849 test Task #866 CTRL+Z (undo) sends replies Task #807 Queu Subject Prefix Required on Email Queue Edit Only Task #854 Event date can not be changed (edited) Task #850 Due Date not conforming to Date Standards Task #727 XML Data error on closing ticket Task #647 Customfield is editable by user even if it shouldn't bt Task #774 Languages applying to other templates Task #541 Template Group Password Protection Problem Task #781 link in modernbill Task #789 AJAX article suggestion does not handle private articles correctly Task #841 Autoresponder HTML emails are sent as text/plain Task #630 Remote DB connections Task #644 HTML Parser and FWD bugs. Task #657 Validated users Task #734 Mail Parser - Registration Required Dont work in 3.00.12 Task #823 Search function in downloads is not working properly Task #754 IRS MySQL Error Task #858 array_merge() error when searching Task #787 Search Tickets now failing Task #785 Restrict Users Group doesn't work for templates Task #788 Private articles are available through search Task #868 ERROR: Invalid Hash. Please try to register again Task #805 Downloads 'more' button is not displayed when there are 3 or more downloads in a category Task #825 subject disappears on missing field - RC2 Task #737 LiveSupport Chat History fails on staff to staff logs Task #409 can not change staff group on administrator Task #658 Live Support - Ad Tracking - Reports Blank Page Task #881 Search results pages does not properly truncate articles Task #722 more downloads not working Task #918 - Duplicate banned email address Task #749 PHP 5.0.5/4.4.0: Call-time pass-by-reference has been deprecated Task #915 - Date not set in outgoing E-Mails Task #358 Various years are missing when using calendar for year on Birthday and annivesary Task #556 After upgrading, custom fields are mixed Task #761 CC & BCC Recipients On Ticket Reply Task #843 AltGr + 2 (@) does not work in IE from Staff CP Task #811 check for memory_limit setting in PHP Task #875 calendar jumps back in time. Task #751 User group settings reset on upgrade Task #652 Departments Gone Task #759 Change Staff Group Task #758 Email Bans Task #842 en-US used in email_staffreply even when another language is set as default Task #834 Manage Email Queues bug Task #790 staff group settings reset on upgrades Task #731 Staff Replies not being sent Task #796 Managing KB articles - multiple pages listing Task #905 Search for numbers in V3 Task #853 Ban email does not work, banning again gives error Task #361 Mail Parser - Scheduled task of POP does not post as a completed task in Task Log Task #781 link in modernbill Task #768 Modernbill Integration Problems Task #874 Language phrases in parser created tickets missing Task #721 Strip style tags in search Task #856 First Time Registration causes Hash Error Task #837 notified when a staff member replies Task #865 Doublearrow (more downloads) symbol not appearing in first column of downloads |
| 14 Oct 2005 12:02 AM - vshoor |
| Files Affected: 17 |
| Notes: SWIFT General: - Added SupportTrio Importer (MODULES: IMPEX_STAFF, IMPEX_DEPARTMENTS, IMPEX_KNOWLEDGEBASE, IMPEX_NEWS, IMPEX_TICKETS, IMPEX_USERS) - Fixed Language Issue with Mail Parser (Needs Testing) Tickets: - Fixed Department Summary Report filter by Staff - Added Permission Change Statements for Attachments via Files Mobile: - Added Content-Length Header for the Progress Bar - Fixed Empty Session ID Bug Bugs/Feature Requests Closed: ** 80+ BUG FIX RELEASE COMES OUT TOMMORROW OR SO, THIS BUILD IS ONLY TO TEST THE SUPPORTTRIO IMPORTER ** |
| 05 Oct 2005 11:56 PM - vshoor |
| Files Affected: 39 |
| Notes: SWIFT General: - Tweaked the PerlDesk Importer - Fixed Session Expired Errors for Staff & Admin CP Mobile: - Added Init/Exit Functions - Added Department, Status, Priority, Staff Dispatch XML Code Tickets: - Fixed Permissions issue in Support Center Parser: - Added Queue Ignore Flag for Parser Rule Email Dispatch Functions Bugs/Feature Requests Closed: - Report #684: Staff Can't Install Alerts - Report #672: Downloads using UNC Links - Report #688: Can't type "certain" Capital Letters in Ticket Reply - Report #550: Parser rules do not work when filtering for Subject contents - Report #727: XML Data error on closing ticket - Report #736: search displays incomplete text - Report #733: Searching Knowledge Base, no titles appear - Report #687: Default Ticket Status for Client Reply - Report #649: Caching problem - Report #747: IE Pops up worthless message box - Report #468: When editing a 'step' within the 'troubleshooter', the 'Parent Steps' goes back to default - Report #491: LiveResponse Department Order - Report #400: News links - Report #742: Fields are transparent through Phone Ticket Selection - Report #720: Attachments not working - Report #402: New Ticket Statistics - Report #422: Group Department Issues: Online/Offline - Report #394: Changing Product URL Issue - Report #745: If a 'Predefined Reply' has a space in the title, it is unusable - Report #748: Opera Chat Image JS Errors - Report #507: javascript calendar errors - Report #458: Predefined Replys: Dont show until one category exists - Report #480: tag generator - Report #493: email responce to phone ticket not updating the Last Replier - Report #500: Add new staff member, winapp login/off - Report #509: Login Confusion - Report #525: Administrator's control panel template section, error in SQL query (eSupport) - Report #555: Ticket time always in GMT - Report #579: Short Alerts - Report #613: KB artcile XML import linking not working - Report #614: KB Article setting subject line to a link or blank unable to edit artcile - Report #524: Can't Install SyncWork's (eSupport 3.0.4) - Report #374: Departments in Status field - Report #359: In Contact Entry, Birthday and Anniversary do not allow manual entry of the Date - Report #360: Insert Contacts: Calendar require miltiple clicks to accept date entered - Report #713: Subscribe to template - Report #717: Support Centre Dropdown Search List - Report #756: Ticket ID Not Displayed Under Ticket ID Colum In Support Center Ticket List - Report #712: Javascript errors - Report #696: Not recieve BCC - Report #710: SQL Errors - Report #665: MySQL error when importing emails - Report #673: mysql error - Report #738: Another Dept Title Only related bug - Report #706: Knowledgebase shows private articles in count - Report #666: charset problem - Report #537: Parser Log Link - Report #532: Download Settings Category Override - Report #618: Date Format set in Date/Time settings not followed in Teamwork Module - Report #655: When Pictures are present in a kowledge base article - Report #571: Date format not reflected in due date field - Report #602: Date Formats display incorrectly - Report #826: LiveResponse: Shows user on exit when department - Report #419: dtae is wrong when editing event - Report #739: Unable to add user in latest CVS version - Report #517: When you disable News widget, still displays in staff dashboard - Report #533: Reports: 'Date To' field not changable under IE - Report #451: date problem - Report #570: Date display in download category - Report #590: Delete multiple tasks success message error - Report #594: "Has Attachments" but no way to upload - Report #763: chatleave: shows the Staff's name rather than queue name - Report #757: Live Response Uninstall Removes InstaAlert - Report #762: Troubleshooter titles with a " in them do not display correctly - Report #519: When viewing results from a textbox, newlines are not formatted - Report #224: new private messages popup window - Report #6: New incoming message notification PM - Report #592: Ignores end time - Report #692: Error in "From" field: See my email (subject: Opening Tickets As Staff) for more details - Report #819: Ctrl+z on replies auto-submits reply: very bad |
| 27 Sep 2005 09:18 PM - vshoor |
| Files Affected: 2 |
| Notes: Bugs/Feature Requests Closed: - Report #744: Email Queues are not editable |
| 26 Sep 2005 01:21 AM - vshoor |
| Files Affected: 16 |
| Notes: SWIFT General: - Added PerlDesk Importer (Imports: Staff, Departments, Knowledgebase, Tickets, Users) ** NEEDS SOME MORE TESTING ** - Fixed Spelling Errors Tickets: - Fixed Pagination issue with Alert Rules Bugs/Feature Requests Closed: - Report #681: Replies do not move ticket to Open status - Report #577: Login error #2 - Report #589: KB Article Catagory Link - Report #601: Mail Reply Loop In Alert - Report #365: SLA's aren't applied for incoming emails - Report #38: Not notified on new ticket - Report #600: Autoclose send a lot of e-mails per 1 ticket - Report #715: Login fails with partial domain name - Report #385: Imported news item is not accessible. - Report #609: Staff can change the settings of other employees. |
| 24 Sep 2005 02:27 PM - vshoor |
| Files Affected: 4 |
| Notes: ** RC2 - As good as gold ** Tickets: - Fixed Sort Issue with IRS in Client Support Center Live Support: - Fixed Path Issue in winapptabhistory.tpl template |
| 20 Sep 2005 11:46 PM - vshoor |
| Files Affected: 18 |
| Notes: SWIFT General: - Fixed bug with trailing slash in Tree - Fixed Issue where the Language Export wouldnt display download prompt - Fixed Default Language Bug Live Support: - Fixed Proactive Chat Message Box Issue - Fixed Path Issues with Templates Bugs/Feature Requests Closed: - Report #520: always send autoresponse via supportcenter |
| 20 Sep 2005 10:11 PM - vshoor |
| Files Affected: 35 |
| Notes: SWIFT General: - Added Demo Mode Tickets: - Fixed Bug with Ticket Search Bugs/Feature Requests Closed: Task #520 always send autoresponse via supportcenter |
| 18 Sep 2005 06:08 PM - vshoor |
| Files Affected: 1 |
| Notes: Knowledgebase: - Fixed Undefined Function Error |
| 18 Sep 2005 05:40 PM - vshoor |
| Files Affected: 1 |
| Notes: Setup: - Fixed Issue with Upgrade Script |
| 17 Sep 2005 08:52 PM - vshoor |
| Files Affected: 32 |
| Notes: Tickets: - Fixed InstaAlert Popup Bug Parser: - Fixed a bug with IMAP Fetching - Fixed Issue with Queue Prefix accepting Symbols - Fixed Loop issue with stripScriptTag() function - Fixed Attachment Issue with Parser Replies Live Support: - Fixed Session Problems with both Winapp and Client Chats Bugs/Feature Requests Closed: - Report #619: Major bug:Email cc/recipient not working - Report #682: Demote Admin to Staff - Report #170: cc and bcc on new tickets from Staff CP - Report #650: Typo in department update notice screen. - Report #487: Add CC, BCC (email options) to NEW tickets when opening - Report #693: Create ticket with CC & BCC - Report #132: new ticket from staff CP - Report #689: Access Keys Cause Problems - Report #653: live response app keeps disconnecting - Report #709: Session Expired Due to Inactivity - Report #703: Undefined Error in Staff CP menu options - Report #635: MD5 Error for Staff -> Staff chats - Report #691: Modernbill Help Desk share:Newest build - Report #523: Security Problem with Knowledgebase URLs - Report #212: Quick List of CC, BCC, and 3rd party - Report #663: Ticket Reply CC's not working - Report #704: Knowledgebase search problems - Report #677: View Sort Accending/Decending - Report #604: Mime Data Cleared.. - Report #262: Edit ticket subject - Report #211: announcements on auto-responder - Report #667: Edit Ticket Subject and Email Address - Report #680: Link Targets in Staff Interface Break Framesets - Report #502: Can not edit subject of a support ticket - Report #378: autopopulate subject line via link? - Report #641: change the subject of a ticket - Report #558: Remember Me not working - Report #606: Parser does not delete email from POP Server - Report #646: Email Ban - cache not rebuilt - Report #716: CSS Catche - Report #651: Language - Report #683: Proactive Chat does not function - Report #705: view ALL TICKETS does not display - Report #403: Need ability to edit email address on ticket. - Report #654: attachments via email - Report #627: Ticket sitll closed after customer reply - Report #637: Copy & Paste - Report #686: HTML Stuck On - Report #561: KB Article Insert into Ticket - Report #578: Design flaw with "Use Dept Title only" on Live Support - Report #698: Troubleshooter Parent not Selected when Editing - Report #176: View all tickets by user or user group |
| 07 Sep 2005 11:11 PM - vshoor |
| Files Affected: 40 |
| Notes: *** THIS IS LAST BUILD BEFORE RC2, MAJOR CHANGES INCLUDE MB INTEGRATION, IRS, INSTAALERT. IT IS VERY UNSTABLE, DO NOT USE IT LIVE! *** Tickets: - Implemented Instant Response System (IRS), The evolution of v2.x InstaSearch - ModernBill Integration > News - ModernBill Integration > Knowledgebase - ModernBill Integration > Contact Support - ModernBill Integration > Support Desk Purchaser: - Added Purchaser Module References in Locale, Settings, Language, LoginShare, Widgets, Config.php and Ticket Submission. Keep tab on forums for more info InstaAlert: - Implemented IA Tree XML Output Bugs/Feature Requests Closed: Task #474 Associate users by email instead of UID Task #669 Invalid SQL Task #169 Client Administrator Account Task #593 Incorrect ticket ID shown Task #231 Make tickets viewable globally Task #90 Admin Authencation Task #615 translations problems (3 words not translatable) Task #281 Knowledgebase Search Task #375 Searching Knowledgebase with 2 or more words gives error Task #469 Search does not show the title of the object that it finds; only the details are shown Task #376 Knowledgebase before SUBMIT needs to be added back Task #624 Bug in v3 Knowledgebase Task #514 Sort by Email in Manage Users Task #368 Fatal error: insertstaffgroup action is not registered Task #670 LiveSupport Shortcuts |
| 24 Aug 2005 12:41 AM - vshoor |
| Files Affected: 36 |
| Notes: SWIFT General: - Finalized SMS Gateway. You can start purchasing Credits from Members Area > SMS Gateway - HTML Emails are now disabled by default in Settings Tickets: - Added Links to Ticket in Staff Alerts - Added Keyboard Shortcuts: Shift + T = Lookup using Ticket ID Shift + S = Lookup using Keywords On Ticket Viewing Page: Shift + G = Select General Tab Shift + P = Select Post Reply Tab + Focus on Contents Textarea Shift + F = Select Forward Tab + Focus on To Text Field Shift + B = Select Billing Tab + Focus on Time Worked Text Field Shift + N = Select Add Notes Tab + Focus on Contents Textarea Shift + R = Select Release Tab + Focus on Owner Select Box Shift + H = Select History tab Shift + -> (Right Arrow) = Next Ticket Shift + <- (Left Arrow) = Previous Ticket Ctrl + Z = Submit a Form under above Tabs InstaAlert: - Completed Authentication and other Routines in SWIFT Bugs/Feature Requests Closed: Task #390 Please add back ticket links in users auotresponder Task #426 Option to select staff replies individually Task #496 Search does not show title of knowledgebase articles Task #516 Upgrade from v2 to v3 does not transfer KB articles original dates Task #560 No Recipients Found Task #576 REALLY annoying login bug! Task #595 Add Notes: Visible To Bug Task #605 Email parser (POP Mode / Windows) - Maximum execution Task #581 refresh tickets screen problem Task #608 Email Parser does not recognize dash/hyphen (-) as a valid charcter Task #633 SMTP Bounces Task #620 Major bug - Screwup when using XML tags within ticket response body Task #611 Search results are all messed up Task #612 Leaving Message in Live Chat Broken Task #617 Knowledgebase shows private articles on search Task #631 Email Queue 'From' Address Task #441 email_staffreply template not accepting changes Task #494 Search function make knowledge base article appear in wrong situation Task #632 Mail parser bug with require registered user Task #622 One of the required field(s) is empty Task #511 SMS alerts not working Task #515 From Address Name Error Task #598 Deleting Alerts not working Task #603 'View ALL' tickets does not show tickets on HOLD Task #518 Tickets » General » New Ticket bug Task #445 KB Search Results Missing Title and Cannot View Details Task #436 Expired News posts still showing in NavBar Task #433 Keys not supported Task #401 Cut and Paste Task #369 Template Searches Task #357 Create new contact error when inserting Task #546 Last Activity and Notes Task #549 Last Activity and Notes Task #565 Captcha Problem Task #623 Default Ticket Status Doesn't Always Work Task #417 Popular Knowledgebase Articles and Views Task #290 Keyboard shortcuts |
| 18 Aug 2005 09:25 PM - vshoor |
| Files Affected: 17 |
| Notes: SWIFT General: - Updated SMS Gateway Code - Changed all <BR /> tags to <BR> in Email Templates, Should resolve issues with older Outlook versions - Fixed a bug wherein the Settings were resetted to default values during upgrade Live Support: - Fixed Issue with Round Robin Polling of Chats Mobile: Tickets: - Added Debug Option for POP3 Fetching to debug issues with parser, cron/index.php?_t=parser&debug=1 results in creation of crondbg_* file under files directory with tracing information - Fixed Bug wherein Subject of Alerts was of that of the first ticket (Needs testing!) Bugs/Feature Requests Closed: Task #270 Language Phrases Bug Task #363 After creating language file and switching to it in support center unable to switxh back to english Task #437 Language functionality is inconsistent Task #616 select language problem Task #434 Duplicate entry in en-language phrases Task #440 languages Task #459 chatleave language token - shows user/not dept Task #547 Error in quicklink for responstime report Task #588 Typo in default email_staffreply template Task #526 Not found template for staff replying - email (eSupport) ... Task #300 Cursor loses focus from chat when Alert Popup displays Task #486 Proactive chat does not work Task #562 Chat History and PHP Fatal Errors Task #406 joinedchat token - Department Name Task #585 Another Dept Title Only related bug Task #456 Queue Subject Prefix Does Not Update on Department Move Task #476 Dpts List Task #467 FROM-address of forwarded ticket is always personal address of staff performing action Task #495 Add function to email parser to reply to non-registered users |
| 15 Aug 2005 09:53 PM - vshoor |
| Files Affected: 6 |
| Notes: Tickets - Reports > Department Summary Report (Check it out) |
| 10 Aug 2005 10:01 AM - vshoor |
| Files Affected: 22 |
| Notes: Mobile: - Added Mobile Interface to SWIFT Tickets: - Improved Escalation Code - Added Escalation Icon for Escalated Tickets in Ticket Listing - Changed Ticket List Auth from UID to Email for Support Center - Added Ticket Locking Functionality, Can be customized under Settings > Tickets - Changed the Select Boxes Default Values in Release Tab - Changing Properties under General tab now redirects back to Ticket Listing Bugs/Feature Requests Closed: - Report #566: Submit Ticket SQL Error - Report #481: impex - Report #5: Unable to login using browser - Report #554: User Group Setting Overwritten on Upgrade - Report #473: Change Status on Customer Reply. - Report #538: Zip File Corruption on Download - Report #371: End SLA on Ticket Close - Report #448: mass reply - Report #482: Directory and status colors - Report #483: Status - Report #506: Update Staff - Report #510: Private news showing in rss - Report #513: NO Subject > No Link - Report #503: Custom Fields drop down |
| 07 Aug 2005 05:20 AM - vshoor |
| Files Affected: 171 |
| Notes: SWIFT General: - Changed PRODUCT, VERSION, NOW constants to SWIFTPRODUCT, SWIFTVERSION and DATENOW respectively to avoid conflict with ModernBill Integration (phew) - Made the entire source asp_tags compatible, Problem was caused due to a tag in the header. Tickets: - Added Ticket Count to History Tab InstaAlert: - Added Interface to SWIFT Bugs/Feature Requests Closed: - Report #88: Cannot log on with some browsers - Report #391: Knowledgebase: Articlle ratings no longer appear in v3 after import. - Report #424: Department Name instead of Staff Name - Report #527: major bug, any search for non logged in users crashes with failed mysql command - Report #530: Batch email sends have same text - Report #490: Email parser does not inform customer when ticket could net get logged |
| 25 Jul 2005 04:33 PM - vshoor |
| Files Affected: 28 |
| Notes: Tickets: - Removed the Category Type property from Predefined Replies - Added Toggle Button to Filter Tickets Tree Live Support: - Fixed a Bug where Welcome Message displayed Staff Name regardless of the option to disable it Teamwork: - Fixed Date Issues with Tasks (When Editing) Bugs/Feature Requests Closed: - Report #432: Template Corruption (components go missing) - Report #408: Rebuild Post Index - Report #383: Tracking for Live Help - Report #399: IMPEX - first post of tickets not migrated - Report #414: auto-close notices contain incorrect details - Report #387: No reply on new ticket - still sends reply. - Report #388: Error installing eSupport RC1 - Report #420: Dashboard Ticket Numbers - Report #377: Reminder to delete SETUP and IMPEX should be added back - Report #464: Replying or creating tickets from Staff CP - Report #392: Knowledgebase: MYSQL error on search - Report #362: Scheduled Task "POP retrieval" does not autorun - Report #412: Ticket tabs don't load - Report #475: SQL Error on Sort by email on Manager Users - Report #477: Dpts and Ticket Status being mixed - Report #488: Default Refresh setting breaks Win 2000 running PHP CGI. - Report #471: Database not utf8 compatible - Report #386: Support Center Search Function - Report #389: Ticket link goes to index.php?_m=news&_a=viewnews&newsid=1 - Report #384: eSupport not showing departments on ticket submit page. - Report #393: Knowledgebase Export via PDF - Report #405: XML News - Client CP - Report #438: XML language export produces unnecessary spaces and dashes? - Report #450: Escalations for tickets with incorrect status - Report #454: ModernBill (and poss other loginshare mods) - forgot password - Report #466: From mail address in staff cp - Report #470: Corrupted Attachments - Report #463: Attachements - Report #462: Attachements - Report #413: Attached Files read error message - Report #410: Unable to Copy or Paste Things - Report #431: Finders don't work when broowsing through the winapp |
| 16 Jul 2005 05:33 AM - vshoor |
| Files Affected: 1 |
| Notes: Fixed the error: Fatal error: Call to a member function on a non-object in ../functions_template.php on line 732 that comes up during upgrade |
| 15 Jul 2005 01:33 PM - vshoor |
| Files Affected: 8 |
| Notes: ** BUILD TO FIX TEMPLATE CORRUPTION ISSUE ** Tickets: - Removed the Category Type property from Predefined Replies Live Support: - Fixed a Bug where Welcome Message displayed Staff Name regardless of the option to disable it Bugs/Feature Requests Closed: - Report #432: Template Corruption (components go missing) - Report #408: Rebuild Post Index - Report #383: Tracking for Live Help - Report #399: IMPEX - first post of tickets not migrated - Report #414: auto-close notices contain incorrect details - Report #387: No reply on new ticket - still sends reply. - Report #388: Error installing eSupport RC1 |
| 11 Jul 2005 10:19 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed Issue with Tickets Module Setup |
| 11 Jul 2005 08:52 PM - vshoor |
| Files Affected: 10 |
| Notes: Last Minute Changes |
| 11 Jul 2005 08:20 PM - vshoor |
| Files Affected: 27 |
| Notes: ** THIS IS THE RC1, VISIT http://members.kayako.net TO DOWNLOAD IT ** Staff CP: - Dashboard > Statistics Admin CP: - Dashboard > Statistics - Dashboard > Product Info - Dashboard > Kayako Links Tickets: - Reports > Work Summary - Reports > SLA Report - Reports > Response Time Knowledgebase: - Reports > Popular Articles (Views) - Reports > Comment Report - Reports > Rating Report |
| 08 Jul 2005 11:03 PM - vshoor |
| Files Affected: 46 |
| Notes: ** THIS IS NOT RC1, CHECK FORUMS ANNOUNCEMENT ** Staff CP: - Dashboard > Quick Insert - Dashboard > Teamwork Day View - Dashboard > Today View - Dashboard > Today View > Overdue Tickets - Dashboard > Today View > Tickets Due Today - Dashboard > Today View > Overdue/Undated Tasks - Dashboard > Today View > Tasks Due Today - Dashboard > Today View > Private News Tab - Dashboard > Today View > News List - Dashboard > Today View > View News Parser: - Added Option to not log a ticket as a Reply Tickets: - Added Latest News Support to Auto Responder - Added Support for Minutes for SLA Plans, Juse use float numbers for Overdue hours, Ex: 0.30 (= 18 Minutes) Bugs/Feature Requests Closed: - Report #325: Ticket Alerts - Report #348: Lookup Users & Contacts - Report #353: Unable to delete ticket alerts with 'private' scope - Report #328: SLA's Issues - Report #352: Export XML - Tickets - Report #351: Paser Rule - New Ticket Creation - Report #350: Email Paser Rules - Report #333: SLA's - Report #349: Auto Close - Report #346: News assigned to templates |
| 07 Jul 2005 06:07 PM - vshoor |
| Files Affected: 105 |
| Notes: *** THIS IS THE LAST BUILD BEFORE RC1, WE RELEASE RC1 TOMMORROW *** *** TICKET & KB REPORTS ARE WORK IN PROGRESS AND ARE THE ONLY MAJOR PART LEFT ** SWIFT General: - Added Flash Graphing Lib for Reports - Fixed issues with Downloads and Attachments in IE - Removed test versions from Upgrade Directory to allow people to upgrade from RC1 - Added Force Download to Template Export Routine - Users > View User > Ticket Reports Tab Support Center: - Knowledgebase Search - Downloads Search - Troubleshooter Search Admin CP: - Templates > Search Templates SyncWorks: - Adding SyncWorks > SWIFT Compressed Data Support Parser: - Fixed issue with New Lines in Outgoing Mails Tickets: - Added Auto Close system with email notice support - Added Chats tab in View Ticket Page. You can now view chat history right when looking up a ticket by a user. - Fixed issue with Symbol detection in Search Index Code - Added Force Download to Attachments - Fixed Issue with Time Worked Knowledgebase: - Added Force Download to Export Routine Troubleshooter: - Reports > Popular Categories - Reports > Popular Steps - Added Views Support to Steps - Added Force Download to Export Routine Downloads: - Reports > Popular Downloads Teamwork: - Added a Completed Tasks Tab, Other tabs only show non complete tasks - Added Contact Lookup Support to User Lookup Page ImpEx: - Fixed Issue with eSupport v2.x Ticket Import Functions - Rewrote eSupport v2.x User Import Function Bugs/Feature Requests Closed: - Report #77: Forwarding a Ticket - Report #124: Forward Tickets - Quote Options - Report #305: Can't change password with LoginShare - Report #232: View History - Report #292: send & return to ticket list - Report #318: Parser rejecting all messages - Report #319: Importing KB entries not appearing - Report #270: Language Phrases Bug - Report #296: Multiple Language System Bugs - Report #307: Call to undefined function: imap_open() - Report #299: Importing v3 Knowledgebase - Report #313: Warning: call_user_func(Array) - Report #301: Long distance Staff lose connection to quickly - Report #324: Spell Checker - Report #322: Default Template - Report #315: Reports Error - Report #323: Update Button - Report #336: Teamwork - Insert Event Problem if forgot to add Subject - Report #327: News Unsubscribe - Report #314: Signature not added - Report #303: PDA won't display on Palm Treo 650 - Report #47: Ticket ID Lookup Not Working - Report #316: Email Chat log sends blank email. - Report #337: Downloads - Only iles get counted as item numbers links to files do not - Report #131: Opera buttons out of line - Report #171: KB Article Count with Sub Category - Report #321: Knowledge Base Article Count for Parent Category - Report #343: WinApp freezes on clients with no/slow rDNS - Report #276: Events Sync - Report #275: Task Sync - Report #135: phone tickets2 - Report #312: Live Help button not showing up in Opera 8 - Report #302: SLA Not Working - Report #328: SLA's Issues - Report #325: Ticket Alerts - Report #83: Onlline Chat NOw should know user when logged in. - Report #331: Auto-populate CHAT username - Report #264: Jump Straight to Department Form. - Report #172: Only 1 language - Report #329: Ticket Responder Email Names |
| 24 Jun 2005 12:42 AM - vshoor |
| Files Affected: 12 |
| Notes: - Added Command Line Based Setup and Upgrade Scripts. (Internal Hosted Use Only) |
| 23 Jun 2005 12:23 AM - vshoor |
| Files Affected: 40 |
| Notes: Parser: - Fixed issue with New Lines in Outgoing Mails Bugs/Feature Requests Closed: - Report #293: Import Failed - Report #193: Files Do Not Upload or Attach in Win2003 w/FP - Report #272: Login & Wrong Template - Report #66: Refresh Exploit - Report #68: Error free ticket creation - Report #195: New account but no login - Report #196: UPNP Support - Report #199: live chat history not transferred - Report #206: Widget Status Authentication - Report #250: ModernBill LoginShare - Report #251: Rebuild Ticket Index After ES v2 Import - Report #255: Default template vs. Page title - Report #266: Ticket count not correct. - Report #268: Queue Template Group - Report #274: View Calcendar - Report #286: Invalid Confirmation - Report #287: Search by custom field - Report #288: User Lookup - Report #294: Active Directory LoginShare gets wrong email address - Report #159: Departments > Edit > Un/set As Default - Report #201: functions.php on line 2340 - Report #245: PDF <li> Not Parsed Correctly - Report #285: Add items not included in manage items - Report #265: Editing Custom Fields - Select Group Error - Report #273: Password Encryption - Report #277: Registration Bug - Report #241: NO_REAL_NAME - Report #246: Centered Text on Print - Report #252: Database Repair/Optimize - Report #86: WinApp - Left Hand Tickets Icon - Report #58: Text Email Formatting - Report #107: Default Department Selector - Report #133: STAFF administration - Report #134: phone tickets - Report #155: Task 94... - Report #139: users on staff CP - Report #289: Sorting Mail Parse Log returns Invalid SQL Error - Report #247: Alter Filter by Department - Report #150: Two Way Email Processing not inserting signature - Report #256: User Email Lookups - Report #244: Latest Download Files Date - Report #190: Launch default browser - Report #235: Calling mails address on new tickets - Report #236: Ticket Rule - Edit changes public/private not displaying properly - Report #140: alerts option in staff CP - Report #238: Registration link - Report #267: Unable to change group editing custom field. - Report #243: Image Verification - New Ticket Submission - Report #180: Monitor Pane button - Report #240: Viewshare Crash - Report #242: Email Parser Cannot read lower case addresses to send to correct folder |
| 21 Jun 2005 11:53 PM - vshoor |
| Files Affected: 5 |
| Notes: SWIFT General: - Fixed Issue with Plexum LoginShare Plugin - Added Active Directory/LDAP LoginShare Plugin |
| 21 Jun 2005 03:25 AM - vshoor |
| Files Affected: 26 |
| Notes: SWIFT General: - Added PHP Audit & WHMAP LoginShare Plugin (Thanks Alasdair) Teamwork: - Contacts > View Contact > Ticket History Tab - Contacts > View Contact > Chat History Tab - Users > View User > Ticket History Tab - Users > View User > Chat History Tab - Fixed UI Issue with Month View in Calendar - Calendar > Day View > AJAX Based Date Switching - Calendar > Week View View > AJAX Based Date Switching - Calendar > Month View > AJAX Based Date Switching SyncWorks: - SWIFT > MS Outlook Event Addition - SWIFT > MS Outlook Task Addition - SWIFT > MS Outlook Contact Addition - MS Outlook > SWIFT Event Updating - MS Outlook > SWIFT Task Updating - MS Outlook > SWIFT Contact Updating - SWIFT > MS Outlook Event Updating - SWIFT > MS Outlook Task Updating - SWIFT > MS Outlook Contact Updating - MS Outlook > SWIFT Event Deletion - MS Outlook > SWIFT Task Deletion - MS Outlook > SWIFT Contact Deletion - SWIFT > MS Outlook Event Deletion - SWIFT > MS Outlook Task Deletion - SWIFT > MS Outlook Contact Deletion - Fixed Delete Issues with SyncWorks code that slowly emptied Outlook (!) |
| 18 Jun 2005 10:02 PM - vshoor |
| Files Affected: 1 |
| Notes: Teamwork: - Fixed a bug with Work Week View |
| 18 Jun 2005 09:38 PM - vshoor |
| Files Affected: 75 |
| Notes: SWIFT General: - Added Advanced Webhost Billing System (AWBS) LoginShare Plugin (Thanks Steve) - Added Invision Power Board & IONO LoginShare Plugin (Thanks David) - Added Plexum LoginShare Plugin (Thanks Anthony) - Added Tab Support to Grid Class Admin CP: - Diagnostics > Active Sessions Staff CP: - Moved Change Password to Seperate Section - Teamwork > Completed AJAX Framework - Teamwork > Calendar > Day View - Teamwork > Calendar > Work Week View - Teamwork > Calendar > Week View - Teamwork > Calendar > Month View - Teamwork > Calendar > Insert Event - Teamwork > Calendar > View Event - Teamwork > Calendar > Edit Event - Teamwork > Calendar > Delete Event - Teamwork > Tasks > Simple List - Teamwork > Tasks > Detailed List - Teamwork > Tasks > Next Seven Days - Teamwork > Tasks > Overdue Tasks - Teamwork > Tasks > By Assignment - Teamwork > Tasks > Insert Task - Teamwork > Tasks > Edit Task - Teamwork > Tasks > Delete Task - Teamwork > Contacts > Address Cards - Teamwork > Contacts > Detailed Cards - Teamwork > Contacts > Realtime Search - Teamwork > Contacts > Filter Keywords - Teamwork > Contacts > Insert Contact - Teamwork > Contacts > View Contact - Teamwork > Contacts > Edit Contact - Teamwork > Contacts > Delete Contact - Teamwork > Contacts > Custom Fields Support SyncWorks: - Contacts Synchronization: MS Outlook > SWIFT Addition - Tasks Synchronization: MS Outlook > SWIFT Addition - Events Synchronization: MS Outlook > SWIFT Addition - SWIFT > MS Outlook Entry Deletion - MS Outlook > SWIFT Entry Deletion Setup: - Fixed issue with Setup where it would install only Core module Bugs/Feature Requests Closed: - Report #42: Live Response Images - Report #34: Ticket Status Rule - Report #259: problem ticket insert priorities |
| 03 Jun 2005 10:09 PM - vshoor |
| Files Affected: 49 |
| Notes: Admin CP: - Teamwork Section - Teamwork > Manage Status - Teamwork > Manage Status > Delete - Teamwork > Manage Status > Edit - Teamwork > Insert Status - Teamwork > Manage Priorities - Teamwork > Manage Priorities > Delete - Teamwork > Manage Priorities > Edit - Teamwork > Insert Priority - Teamwork > Manage Labels - Teamwork > Manage Labels > Delete - Teamwork > Manage Labels > Edit - Teamwork > Insert Label - Teamwork > Manage Categories - Teamwork > Manage Categories > Delete - Teamwork > Manage Categories > Edit - Teamwork > Insert Category Staff CP: - Tickets > Mass Reply Setup: - Tweaked some more stuff in ImpEx system Bugs/Feature Requests Closed: - Report #239: Cerberus Impex Loop - Report #200: Parser Rule "Criteria" fields are not visible - Report #234: Latest News - Report #198: Cannot email LiveChat convo... generates error - Report #237: unlink(./cache/index.html): Permission denied - Report #229: languaje error - Report #228: ability to load different images on client support center - Report #220: Duplicated instructions on admin CP - Report #221: contacts for Staff CP - Report #205: lost password error - Report #204: Login share problem with Modernbill - Report #219: Error on users main page news link Winapp: - There have been MAJOR changes to the Winapp to support UNICODE languages but we havent updated the build as of yet. |
| 31 May 2005 03:35 PM - vshoor |
| Files Affected: 30 |
| Notes: Staff: - Added Preferences > Work Schedules for Staff. This will form the basis of Teamwork module and other features like time/skill based auto assign system (v3.1) - Started integrating the base code of Teamwork module Setup: - Added Cerberus Helpdesk v2.6.1 importer plugin to the ImpEx system. |
| 29 May 2005 08:27 AM - vshoor |
| Files Affected: 11 |
| Notes: Setup: - Removed files under ./setup/modules/ |
| 29 May 2005 08:15 AM - vshoor |
| Files Affected: 39 |
| Notes: SWIFT General: - Added favicon Images for each product Setup: - *TOTALLY* Revamped the Setup System. The module setup files are now moved out of ./setup/modules to ./modules/modulename/setup.php. This change will allow "dropping in" of modules directly into the modules directory - Added the Modify Interface for setup. Now you can Install/Uninstall/Upgrade a specific module fro ./setup/modify.php. Uninstalling will remove the module completely from database (Including droping of tables, templates, settings.. in short everything related to that module). Give it a whirl! |
| 28 May 2005 09:56 PM - vshoor |
| Files Affected: 96 |
| Notes: SWIFT General: - Moved over Module Constants to config.php, Allowing for easy addition of custom modules when available. - Fixed Count Issues with Comments - Added Option to Toggle JS Caches for Staff CP Client Support Center: - News Section Completed (With Filter, Comments, PDF Export etc) Staff CP: - PDF Export for News Items Bugs/Feature Requests Closed: - Report #173: HTML in KB entered in ticket - Report #182: KB Import - Report #178: Disabling Widgets - Report #10: Missing Files (or wrong links?) - Report #165: PHP errors in current beta - Report #39: Export - Report #181: Staff Online Icon Hover Admin Panel - Report #148: Registration Requirement Not Working - Report #138: ability to hide teamwork and users from staff CP - Report #119: E-mail alert - Report #175: Users > Add Ticket - Report #177: View unvalidated users - Report #192: Disable Ticket Wigit - Client Side - Report #176: View all tickets by user or user group - Report #123: Add option to disable "register here" section in tickets since registration is not required - Report #194: ERROR: You are not logged in - Report #197: Random ticket id displayed even when seq is selected - Report #92: Knowledge Base always visible - Report #90: Admin Authencation - Report #167: Template Groups linked to User Groups |
| 26 May 2005 10:02 PM - vshoor |
| Files Affected: 127 |
| Notes: SWIFT General: - Fixed PHP5 Issues. (Hopefully!) Seems to be related to Zend Optimizer. MAJOR Changes have been carried out, It is recommended that you try out every section to see if it works properly. - Knowledgebase data is now stripped for tags when you insert it for a ticket - Added Permissions to toggle display of Tabs for specific Staff |
| 25 May 2005 11:03 AM - vshoor |
| Files Affected: 22 |
| Notes: SWIFT General: - Online Users now shows the ones browsing using PDA Interface Bugs/Feature Requests Closed: - Report #163: PDA Inteface, View All choice shows only Open. - Report #127: File Permissions Error for PDF Generation - Report #161: Impex Issue - Report #29: Reload this Page Different Subjects per queue - Report #168: Php error on news page in client area - Report #46: cache directory location - Report #17: Manage E-Mail Queues Insert Link - Report #44: Ability to edit Custom Field Group - Report #153: Queue Subject Prefix bug - Report #109: JS Menu Problems - Report #103: (PDA) Link to notes - Report #84: Spell Check - Report #97: Setup redirects - Report #98: Top Right CP Links - Report #99: Staff Online Icon Hover - Report #117: Status Order in Filter List - Report #125: Multiple Group Types for custom fields (Deferred) - Report #115: Custom field same order not shown - Report #101: Small layout problem - Report #156: Display order of ticket status - Report #129: Add comment link top of page - Report #83: Onlline Chat NOw should know user when logged in. - Report #67: Previous chat even when offline - Report #93: Data in custom field not displayed when added to default view - Report #122: Add include_url to templating system - Report #149: Delete a tickt whilst viewing it. - Report #152: Ticket subject - Report #116: Ticket status departments not shown - Report #151: Two Way Email Processing bug - Report #74: Unable to initiate live chat - Report #128: Formatting not closed in PDF - Report #87: Advanced Text Formatting Tool Bar - Report #160: Queue Prefix - Client Web Frontend - Report #78: Hide/Reveal Menu action for users - Report #174: Ticket status display order on Release tab - Report #136: phone tickets duplicating - Report #144: when you add private article - Report #137: phone tickets showing htm |
| 24 May 2005 08:15 PM - vshoor |
| Files Affected: 35 |
| Notes: SWIFT General: - Fixed some PHP5 Compatibility issues. It *should* work on PHP5 now, tested on two of our dev boxes. Setup: - Setup Index Page Finished |
| 24 May 2005 03:35 AM - vshoor |
| Files Affected: 6 |
| Notes: Bug Fixes/Requests: - Report #162: osc.login.php is missing - Report #161: Impex Issue Setup: - Further improved Impex system |
| 23 May 2005 12:49 PM - vshoor |
| Files Affected: 1 |
| Notes: - Fixed UI Issues in Setup |
| 23 May 2005 12:41 PM - vshoor |
| Files Affected: 57 |
| Notes: SWIFT General: - Added User Lookup System Setup: - Basic Impex System Done for eSupport v2.x (Needs Testing!) Bugs/Feature Requests Closed: - Report #81: No menu - Report #89: Setup - login and password not populating properly - Report #142: Force delete of setup directory after install - Report #147: Spam Folder & Spam Tools for Prevention and detention - Report #120: Assigned Triangle - Report #141: Two Way Email Processing bug - Report #113: Custom field group not editable - Report #118: E-Mail Alert Subject - Report #154: Phone tickets - Report #85: News - Report #121: Alert not sent when ticket assigned - Report #126: KB Category list ignores display order - Report #94: call mail address |
| 21 May 2005 06:29 PM - vshoor |
| Files Affected: 5 |
| Notes: - Fixed Issue with Duplicate Language Entries that was causing the Installer to fail |
| 21 May 2005 04:27 AM - vshoor |
| Files Affected: 26 |
| Notes: General: - Added osCommerce LoginShare Plugin (Thanks Clement!) - Fixed a Bug where Queue Signature was being sent in AutoResponder - Fixed some issues with Alert Rules Support Center: - Finished Downloads Section RSS: - Finished RSS Feed for Downloads PDA Interface: - Fixed some UI issues - Added Option to add a User Note - Now shows Ticket Notes too |
| 20 May 2005 07:50 PM - vshoor |
| Files Affected: 7 |
| Notes: - Added Chmod'ing to 0644 for Dynamic JS files |
| 20 May 2005 05:56 PM - vshoor |
| Files Affected: 21 |
| Notes: PDA Interface Finished Bug Fixes - Report #76 |
| 19 May 2005 07:23 AM - vshoor |
| Files Affected: 46 |
| Notes: - ModernBill LoginShare Plugin Bug Fixes/Requests: - Report #2 - Report #9 - Report #25 - Report #40 - Report #4 - Report #7 - Report #19 - Report #22 - Report #23 - Report #33 - Report #41 - Report #43 - Report #45 - Report #55 - Report #65 - Report #69 - Report #72 - Report #12 - Report #14 - Report #15 - Report #20 - Report #37 - Report #50 - Report #51 - Report #52 - Report #61 - Report #71 - Report #3 - Report #8 - Report #13 - Report #18 - Report #21 - Report #26 - Report #27 - Report #35 - Report #48 - Report #54 - Report #60 - Report #62 - Report #63 - Report #64 - Report #73 - Report #1 - Report #59 |
| 16 May 2005 12:37 AM - vshoor |
| Files Affected: 6 |
| Notes: UI Changes |
| 15 May 2005 11:19 PM - vshoor |
| Files Affected: 44 |
| Notes: Client CP - My Account - Ticket Attachment Support - View Ticket - Post Reply - Custom Field Updating - Attachment when Replying Client Ticket Management Area Done! |
| 15 May 2005 12:39 PM - vshoor |
| Files Affected: 26 |
| Notes: - Added Change Password Function |
| 14 May 2005 07:18 AM - vshoor |
| Files Affected: 71 |
| Notes: New Build, Lots of Changes to Client Area |
| 13 May 2005 03:59 PM - vshoor |
| Files Affected: 87 |
| Notes: New Build |
| 11 May 2005 06:11 PM - vshoor |
| Files Affected: 14 |
| Notes: Renamed Auth > LoginShare |
| 11 May 2005 09:16 AM - vshoor |
| Files Affected: 5 |
| Notes: Fixed the POP3/IMAP Mail Fetching Routines |
| 10 May 2005 10:28 PM - vshoor |
| Files Affected: 23 |
| Notes: Fixes Some Critical Bugs |
| 09 May 2005 07:51 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed Another Related to Staff Department Assignments |
| 09 May 2005 07:50 PM - vshoor |
| Files Affected: 2 |
| Notes: Fixed Some Critical Bugs |
| 09 May 2005 07:36 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed Mozilla Compatibility for the Menu |
| 09 May 2005 07:09 PM - vshoor |
| Files Affected: 160 |
| Notes: Tickets - All Done Except for Client area Parser - All Done Lot of other changes.. 95% done.. almost everything done except for Teamwork module |
| 27 Apr 2005 02:02 AM - vshoor |
| Files Affected: 108 |
| Notes: - Ticket View > General - Ticket View > Post Rendering - Ticket View > Post Reply - Ticket View > Ajax Code - Ticket View > Menus - Ticket View > Audit Log - Ticket View > History - Ticket View > View Headers, Print Ticket, Delete Post - Ticket View > SLA Plan Linking - Ticket View > Options like Print, Ban, Ban & Delete, Delete - Ticket View > Flagging of Tickets - Ticket View > Export Options like PDF, XML - JS Cache System - Ticket Grid almost Complete |
| 22 Apr 2005 08:44 AM - vshoor |
| Files Affected: 92 |
| Notes: Big Build! - Ticket List Completed with Ticket View Management & View RSS Feeds! - Email Parser Ticket Creation and Processing Complete - Admin CP > Email Parser > Catch All Rules, Email Bans etc all done - Admin CP > Tickets > New Status Options, Maintenance Section to Rebuild Ticket Post index - Ticket Viewing Page Basic Rendering of Tabs and Some Basic Options |
| 13 Apr 2005 12:16 AM - vshoor |
| Files Affected: 112 |
| Notes: - Live Support > Chat History - Email Parser > Ticket Creation - Email Parser > Catch-All Rules - Email Parser > Email Queues > Edit - Email Parser > Banned Emails - Email Parser > Parser Log > View Item - SLA Functions Complete (Escalations are left) - Tickets > Manage Tickets > Tree Complete (It just rocks) |
| 10 Apr 2005 03:07 AM - vshoor |
| Files Affected: 80 |
| Notes: - Tickets > Predefined Replies - Knowledgebase > Import - Knowledgebase Client Area > Category Index & Options - Knowledgebase Staff CP > Filter Menu - Reworked Left Nav Bar - Online Users in Nav Bar - Knowledgebase Client Area > Article Display: With PDF Export, Printable Version, Add to Favorites, Rating etc - Basic Comments Form |
| 06 Apr 2005 07:46 PM - vshoor |
| Files Affected: 100 |
| Notes: Live Support - Ad Tracking Finishing up of Knowledgebase Client Frontend Core & Basic UI Comments System Done Menu System Revamped More work done in Tickets Core Started work on the Predefined Replies section .. and other stuff I dont remember about |
| 26 Mar 2005 03:04 AM - vshoor |
| Files Affected: 100 |
| Notes: - Big Commit, Lots of Changes.. Didnt write down changes this time. |
| 24 Feb 2005 12:55 AM - vshoor |
| Files Affected: 83 |
| Notes: General - Added Spellcheck Lib - Custom Fields > Type Linking - Reworked User and Staff Permission Handling Code Staff CP - Home > Preferences - Home > Private Messages > Inbox - Home > Private Messages > Sent - Home > Private Messages > Delete - Home > Private Messages > Compose - Home > Private Messages > Reply - Home > Private Messages > Email Alerts - Home > Private Messages > Javascript Alerts - Users > Manage Users - Users > Manage Users > Delete - Users > Manage Groups - Users > Manage Groups > Delete - Users > Manage Groups > Edit - Users > Insert Group - Users > Mass Mail |
| 16 Feb 2005 12:15 AM - vshoor |
| Files Affected: 340 |
| Notes: Admin CP: - Custom Fields > Manage Groups - Custom Fields > Manage Groups > Edit - CUstom Fields > Manage Groups > Delete - Custom Fields > Manage Fields - Custom Fields > Manage Fields > Edit - Custom Fields > Manage Fields > Delete - Custom Fields > Insert Group - Custom Fields > Insert Field - Tickets > Manage Status > Edit - Tickets > Priorities > User Group Relationship - Tickets > Priorities > Edit Staff CP: - Knowledgebase > Manage Categories - Knowledgebase > Manage Categories > Edit Category - Knowledgebase > Manage Categories > Delete Category - Knowledgebase > Manage Articles - Knowledgebase > Manage Articles > Edit Article - Knowledgebase > Manage Articles > Delete Article - Knowledgebase > Insert Category - Knowledgebase > Insert Article - Knowledgebase > Import/Export > Export - Downloads > Manage Categories - Downloads > Manage Categories > Edit Category - Downloads > Manage Categories > Delete Category - Downloads > Manage Files - Downloads > Manage Files > Edit File - Downloads > Manage Files > Delete File - Downloads > Insert Category - Downloads > Insert File - News > Manage News - News > Manage Subscribers - News > Manage Subscribers > Insert - News > Manage Subscribers > Edit - News > Manage Subscribers > Delete - News > Insert News - News > Import/Export > Export - News > Import/Export > Import Misc Major Stuff: - Added htmlArea - Got JS Calendar Working - New Tab Based UI - Moved Live Support functions to Staff CP - Reworked Staff UI with Left Nav Bar |
| 22 Jan 2005 01:42 AM - vshoor |
| Files Affected: 72 |
| Notes: - RSS Area Admin CP - Live Support Section - Live Support > Visitor Bans > Manage - Live Support > Visitor Bans > Insert - Live Support > Visitor Bans > Edit - Live Support > Visitor Bans > Delete - Templates > Import/Export > Import Merge Staff CP - Troubleshooter Module Creation - Troubleshooter > Manage Categories - Troubleshooter > Insert Category - Troubleshooter > Edit Category - Troubleshooter > Delete Category - Troubleshooter > Manage Steps - Troubleshooter > Add Step - Troubleshooter > Edit Step - Troubleshooter > Delete Step Client Area - Login/Logout Working - Widget Rendering |
| 18 Jan 2005 08:08 PM - vshoor |
| Files Affected: 67 |
| Notes: - Entire Template Section except for Search - Staff Section Complete - Department Section Complete - Core of Ticket Functionality is done, All left now is the UI - Partly moved over LR winapp UI code to Staff Section as the Browser areas will now point to Staff CP rather than using the Winapp area. This should allow instant access to other functions of helpdesk like Tickets, Knowledgebase etc. |
| 29 Dec 2004 08:25 AM - vshoor |
| Files Affected: 3 |
| Notes: Bug Fix.. New Major Update to follow tommorrow |
| 17 Dec 2004 10:12 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed parse Error in Ticket Search Functions |
| 16 Dec 2004 02:24 AM - vshoor |
| Files Affected: 14 |
| Notes: - ViewShare has now been tried and test for both Staff and Client Chats. We can consider this feature complete - Fixed VoIP Related Bugs. The Winapp VoIP code is not completely implemented yet so dont bother using this feature yet |
| 14 Dec 2004 06:44 AM - vshoor |
| Files Affected: 5 |
| Notes: Added ViewShare for Staff <> Staff Chats |
| 14 Dec 2004 04:32 AM - vshoor |
| Files Affected: 32 |
| Notes: Ticket Search Functionality ViewShare Code in SWIFT |
| 11 Dec 2004 01:52 PM - vshoor |
| Files Affected: 10 |
| Notes: SLA > Manage Plans SLA > Manage Plans > Edit Plan SLA > Manage Plans > Delete Plans SLA > Manage Schedules SLA > Manage Schedules > Edit Schedule SLA > Manage Schedules > Delete Schedule SLA > Insert Plan SLA > Insert Schedule Escalations > Manage Rules Escalations > Manage Rules > Edit Rule Escalations > Manage Rules > Delete Rule Escalations > Insert New Rule Monitor Interface (With Basic Visitor Monitoring) Winapp > VoIP Interface |
| 09 Dec 2004 07:00 PM - vshoor |
| Files Affected: 71 |
| Notes: Build Commit |
| 05 Dec 2004 03:47 PM - vshoor |
| Files Affected: 10 |
| Notes: Daily Commit to fix some bugs |
| 04 Dec 2004 04:07 AM - vshoor |
| Files Affected: 38 |
| Notes: - Reworked Setup System to use SWIFT functions, will avoid duplicate function editing - Languages > Manage - Languages > Manage > Edit - Languages > Manage > Delete - Languages > Insert Language - Languages > Manage > Phrase Management - Languages > Search Phrases - Languages > Import > New Language Creation - Languages > Import > Merging with Existing Language - Languages > Export - Fixed bug with Pagination Function - Fixed bug with Database Class Debugging - Tickets > Alert Rules Basic Code - Reworked Email Parser to support newly coded ticket classes - Added addComment() function to XML Class |
| 01 Dec 2004 05:57 PM - vshoor |
| Files Affected: 7 |
| Notes: - Message Count Dispatch for Winapp - Added Date Item in Email Headers |
| 01 Dec 2004 02:43 PM - vshoor |
| Files Affected: 1 |
| Notes: Bug Fix |
| 01 Dec 2004 02:38 PM - vshoor |
| Files Affected: 7 |
| Notes: Fresh Commit to fix some issues |
| 01 Dec 2004 09:40 AM - vshoor |
| Files Affected: 1 |
| Notes: Fixed Parse Error in Ticket File |
| 01 Dec 2004 09:38 AM - vshoor |
| Files Affected: 43 |
| Notes: Fixed LiveSupport Bugs Added Basic Ticket Creation & Management Functions Added Attachment Chunk Management Class |
| 24 Nov 2004 11:47 AM - vshoor |
| Files Affected: 18 |
| Notes: Forgot to add these files |
| 24 Nov 2004 11:16 AM - vshoor |
| Files Affected: 18 |
| Notes: Canned > Manage Categories Canned > Manage Responses Canned > Insert Category Canned > Insert Response Canned > Edit Category Canned > Edit Response Canned > Delete Category Canned > Delete Response Canned > New Winapp XML Output |
| 23 Nov 2004 12:13 AM - vshoor |
| Files Affected: 26 |
| Notes: User is Typing for both Staff and Client Chats Chat Alerts Canned Replies Core Basic Ticket Functions |
| 19 Nov 2004 05:11 PM - vshoor |
| Files Affected: 38 |
| Notes: Tools > Add HTML Button Tools > Add Email Signature Tools > Add Text Link Messages > New Messages Messages > Replied Messages Messages > Reply to Message Messages > View Message Details Messages > Delete Message Changed Registering of Events for Modules |
| 17 Nov 2004 04:36 PM - vshoor |
| Files Affected: 8 |
| Notes: Bug Fix.. fixed lot of bugs that I dont even remember |
| 16 Nov 2004 08:38 AM - vshoor |
| Files Affected: 15 |
| Notes: Staff > Staff Chat Fixed some bugs |
| 15 Nov 2004 03:14 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed a bug with Chat Ending in Conference |
| 15 Nov 2004 03:03 PM - vshoor |
| Files Affected: 3 |
| Notes: Bug Fixes |
| 15 Nov 2004 01:16 PM - vshoor |
| Files Affected: 24 |
| Notes: Finished Proactive Forced and Request Chats Added SEND Button to Client Chats Finished Transfer Chat Functions and as usual, fixed lot of bugs! |
| 10 Nov 2004 01:32 PM - vshoor |
| Files Affected: 32 |
| Notes: Completed History Tab Push Code Done Email Conversation Toolbar Button Done Transfer Chat Done Conference Code Completed Added Push Page Link in Chat Page Staff Status Storing added for Session |
| 08 Nov 2004 01:08 PM - vshoor |
| Files Affected: 26 |
| Notes: Finished Push URL, Push Image, Push Code Sections Finished Chat Status Tab Fixed some bugs Added Mailqueue System |
| 02 Nov 2004 03:46 PM - vshoor |
| Files Affected: 1 |
| Notes: Forgot to add this file earlier! |
| 02 Nov 2004 04:47 AM - vshoor |
| Files Affected: 19 |
| Notes: Completed the Staff Menu Section: Manage Staff, Manage Groups, Insert Staff, Insert Groups all work Finished the Permission Cache system Removed Users Section from Admin CP (It will be in the Staff CP) Moved Cache Creation from Seperate Functions in Setup to Core Module ..and.. last but not the least, fixed lots of bugs! |
| 01 Nov 2004 01:56 AM - vshoor |
| Files Affected: 10 |
| Notes: Fixed Some Bugs Started working on the Staff Section in Admin CP Added License System Placeholders |
| 30 Oct 2004 06:47 PM - vshoor |
| Files Affected: 3 |
| Notes: Added User is Typing support to livesupport module to test winapp stuff |
| 26 Oct 2004 07:49 PM - vshoor |
| Files Affected: 18 |
| Notes: Fixed Lots of Bugs! Finished Mail Parser Section in Admin Area |
| 26 Oct 2004 02:34 PM - vshoor |
| Files Affected: 34 |
| Notes: Collective Commit |
| 24 Oct 2004 06:26 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed a bug with require_once() Function |
| 24 Oct 2004 06:15 PM - vshoor |
| Files Affected: 34 |
| Notes: Collective Commit for 24th Oct 04 |
| 23 Oct 2004 08:49 PM - vshoor |
| Files Affected: 13 |
| Notes: Completely Revamped the Grid system Added Departments > Delete Added Bugs Section into Admin Nav Bar Fixed some Browser specific issues |
| 23 Oct 2004 03:24 AM - vshoor |
| Files Affected: 9 |
| Notes: Placeholder Files Added |
| 23 Oct 2004 02:04 AM - vshoor |
| Files Affected: 10 |
| Notes: Collective Commit on various changes I made |
| 23 Oct 2004 02:00 AM - vshoor |
| Files Affected: 1 |
| Notes: Removing bugtracking directory to rename to bugs |
| 23 Oct 2004 01:57 AM - vshoor |
| Files Affected: 1 |
| Notes: Added Test File to Remove bugtracking directory |
| 23 Oct 2004 01:55 AM - vshoor |
| Files Affected: 2 |
| Notes: Updated Departments > Manage Area Added Cleanup Cron Entries |
| 23 Oct 2004 12:02 AM - vshoor |
| Files Affected: 1 |
| Notes: Changed code in cleanupSubject() function to parse only one type of subject i.e. [ID]: SUBJECT |
| 22 Oct 2004 09:27 PM - vshoor |
| Files Affected: 3 |
| Notes: Removed useless Thumbs.db files that were hidden |
| 22 Oct 2004 08:24 PM - vshoor |
| Files Affected: 242 |
| Notes: Added SWIFT Framework into the CVS Repository |
Changelog: LiveResponse Windows Application
| 15 Dec 2005 09:08 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 15 Dec 2005 07:39 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 08 Dec 2005 06:51 AM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 06 Dec 2005 08:49 AM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 05 Dec 2005 10:13 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 29 Nov 2005 08:14 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 04 Nov 2005 08:35 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 24 Oct 2005 10:29 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 06 Oct 2005 12:14 AM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 18 Sep 2005 06:48 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 12 Sep 2005 10:46 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 07 Sep 2005 06:50 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 18 Aug 2005 09:30 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 25 Jul 2005 04:36 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 11 Jul 2005 09:17 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 06 Jul 2005 05:54 PM - vshoor |
| Files Affected: 1 |
| Notes: Updated Build |
| 18 Jun 2005 09:43 PM - vshoor |
| Files Affected: 1 |
| Notes: New LR Build |
| 05 Jun 2005 12:01 AM - vshoor |
| Files Affected: 2 |
| Notes: New Build |
| 25 May 2005 11:09 AM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 19 May 2005 07:31 AM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 16 May 2005 12:44 AM - vshoor |
| Files Affected: 1 |
| Notes: New Winapp Build |
| 11 May 2005 11:48 AM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 09 May 2005 07:34 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 27 Apr 2005 02:12 AM - vshoor |
| Files Affected: 1 |
| Notes: - New Winapp Build |
| 07 Apr 2005 05:03 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build to fix the XTP DLL Issues |
| 06 Apr 2005 07:57 PM - vshoor |
| Files Affected: 1 |
| Notes: Build Update |
| 02 Feb 2005 09:09 PM - vshoor |
| Files Affected: 1 |
| Notes: - Updated LR Build. Lots of Changes! |
| 29 Dec 2004 08:56 AM - vshoor |
| Files Affected: 1 |
| Notes: New Build with VoIP and ViewShare |
| 16 Dec 2004 02:41 AM - vshoor |
| Files Affected: 1 |
| Notes: - New Build with lots of Bug Fixes - ViewShare Functionality + ViewShare Monitor - Basic VoIP LIB Integration (Dont use this yet) |
| 01 Dec 2004 05:54 PM - vshoor |
| Files Affected: 1 |
| Notes: - New Build with Canned functionality fully working |
| 01 Dec 2004 03:48 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 24 Nov 2004 11:42 AM - vshoor |
| Files Affected: 1 |
| Notes: New Build with Message Alerts & User is Typing Support |
| 19 Nov 2004 05:30 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 17 Nov 2004 04:37 PM - vshoor |
| Files Affected: 1 |
| Notes: Double-click in treeview/grid spawn chat Close all chat windows when offline Force refresh on refuse,accept,end chats Treeview code for away/back in 5 offline Update icons and staff status in treeview Alert system modifications Add delay code to thread pool/chat frame Modify staffstaff chat system Modify chat frames for staff/regular 2 second delay on refresh status change |
| 16 Nov 2004 09:03 AM - vshoor |
| Files Affected: 1 |
| Notes: New Build to Fix Popup Issues |
| 15 Nov 2004 01:30 PM - vshoor |
| Files Affected: 1 |
| Notes: - Finished popup class - Fixed miscellaneous bugs - Added new bitmap files for shortcut bar - Added new icons for chat frame, and alerts - Removed an icon IDI_ICON4 that appeared to be empty... - Changed URLEncode() to not strip \n or \r - Removed confirmation from refuse chat - Fixed bug where URL was not added to queue when pushed from chatframe menu - Fixed bug in transfer chat, visitorsessionid was used instead of chatsessionid - Changed fields and added visitorsessionid for transferred treeview items. - Changed hwnd used for transfer chat confirm msgbox to chat frame. - Enabled alert popup windows for chat, visitor, staff on/off, custom, ticket alerts - Reduced size of popup windows by 20px on Y axis - Increased fade in/out rate for popup windows - Changed "monitor pane" to "monitor panel" - Added method to free resources associated with popup windows if the application is closed while popup windows exist. |
| 12 Nov 2004 03:27 PM - vshoor |
| Files Affected: 1 |
| Notes: New build to fix the intermittent crashes |
| 12 Nov 2004 12:01 PM - vshoor |
| Files Affected: 1 |
| Notes: New Build |
| 01 Nov 2004 12:57 AM - vshoor |
| Files Affected: 1 |
| Notes: Added LiveResponse Winapp build directory to CVS |
Changelog: Documentation
| 06 Jul 2005 05:44 PM - vshoor |
| Files Affected: 4 |
| Notes: Updated ER Diagram |
| 15 May 2005 01:14 PM - hmehta |
| Files Affected: 1 |
| Notes: Added documentation |
| 15 May 2005 01:03 PM - vshoor |
| Files Affected: 3 |
| Notes: - Removed Index.htm |
| 01 Dec 2004 03:34 PM - vshoor |
| Files Affected: 1 |
| Notes: Changed the URL which pointed to incorrect variables |
| 17 Nov 2004 05:06 PM - rlederman |
| Files Affected: 1 |
| Notes: removing this file |
| 17 Nov 2004 05:04 PM - rlederman |
| Files Affected: 1 |
| Notes: test |
| 17 Nov 2004 05:01 PM - rlederman |
| Files Affected: 1 |
| Notes: This is a test file. |
| 17 Nov 2004 04:38 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 17 Nov 2004 04:35 PM - vshoor |
| Files Affected: 1 |
| Notes: Updated Instructions |
| 10 Nov 2004 02:11 AM - vshoor |
| Files Affected: 1 |
| Notes: Changed some stuff |
| 10 Nov 2004 02:10 AM - hmehta |
| Files Affected: 1 |
| Notes: File Changed |
| 10 Nov 2004 02:08 AM - hmehta |
| Files Affected: 1 |
| Notes: This is a test file |
| 22 Oct 2004 08:28 PM - vshoor |
| Files Affected: 1 |
| Notes: Added Documentation into Repository |
Changelog: Winapp Source
| 19 Dec 2005 08:48 PM - rlederman |
| Files Affected: 4 |
| Notes: -- LiveResponse - BUGFIX: Import/Export account didn't create dialog on Win9x - BUGFIX: Application wouldn't start on Win9x - Add: KayakoExceptionUtil.h |
| 17 Dec 2005 12:25 AM - rlederman |
| Files Affected: 9 |
| Notes: -- KayakoMobile - Added ticket post dialog - Added ticket post (and note) listbox |
| 15 Dec 2005 08:57 PM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Fixes won't-minimize-from-tray bug |
| 14 Dec 2005 10:34 PM - rlederman |
| Files Affected: 7 |
| Notes: -- KayakoLib - Completed language pack functionality (load, find, window operations) |
| 14 Dec 2005 09:33 PM - rlederman |
| Files Affected: 6 |
| Notes: -- SyncWorks - Fixed bug where multiple SyncWorks toolbars could be installed when a property sheet is opened in Outlook |
| 14 Dec 2005 01:33 AM - rlederman |
| Files Affected: 22 |
| Notes: -- KayakoLib - Removed Unicode byte mark write from TextFile::Open, placed it in TextFile::Write() instead. - Added language pack (so far only loads/parses XML) -- KayakoMobile - Tab control in ticket window is now "flat" - Added 'Database' pane in options dialog - App now uses configurable database location |
| 09 Dec 2005 10:33 PM - rlederman |
| Files Affected: 25 |
| Notes: -- KayakoLib - Added File and TextFile wrapper classes - Added epoch time functions (broken currently for leap years) -- KayakoMobile - Tons of database code (db->xml, xml->db, etc) - Ticket dialog now displays ticket posts of associated ticket - Clicking on ticket in ticket view now opens ticket window |
| 09 Dec 2005 03:36 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Fixed bug where under certain circumstances, a hidden grid column could be revealed |
| 09 Dec 2005 03:23 PM - rlederman |
| Files Affected: 3 |
| Notes: -- LiveResponse - Fixed GDI leak in grid redraw routine (parseNewData) - Fixed bug in previous commit (system tray restore didn't work when window was minimized and not hidden) |
| 09 Dec 2005 06:11 AM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Fixed "bug" where open from systray popup menu would cause window to flash if it was not already minimized |
| 09 Dec 2005 06:07 AM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Fixed bug where editboxes and buttons didn't update properly on alerts settings dialog |
| 08 Dec 2005 07:24 PM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Fixed bug where IE control could report download progress of over 100% |
| 07 Dec 2005 02:39 AM - rlederman |
| Files Affected: 11 |
| Notes: -- LiveResponse - Fixed bug where user could be prompted to choose account frequently on startup - Debug output (to console) is now only printed in DEBUG builds. - Fixed bug where popup menu on visitor didn't open referrer URL when clicked - Fixed bug where popup menu on visitor didn't open current page URL when clicked - Fixed bug where "this page contains both secure and un..." messages appeared sporadically in the data frame. - Added "Downloading (%)" to status bar when IE control is navigating |
| 06 Dec 2005 08:49 PM - rlederman |
| Files Affected: 5 |
| Notes: -- LiveResponse - Fixed run-away loop bug with current page (this time for real :P) -- InstaAlert - Fixed bug where wizard didn't exit app if cancel was chosen - Fixed mis-aligned label on authentication page in startup wizard - Removed already-running check in initinstance (can load multiple instances now) |
| 06 Dec 2005 05:49 AM - rlederman |
| Files Affected: 4 |
| Notes: -- LiveResponse - Fixed bug where runaway loop could occur if the visitor was at a page with post arguments |
| 05 Dec 2005 09:45 PM - rlederman |
| Files Affected: 14 |
| Notes: -- LiveResponse - Fixed bug where you could select multiple accounts in account ctr. dialog - Fixed bug where if two accounts had identical user/url they would both be 'checked' when a login occurred to either of them - Fixed bug where if two accounts had identical user/url and one was deleted, it could be confused for the active (default) account - Fixed bug where if user was online before opening settings, then closed settings, the refresh timer would erroneously be re-started - Fixed bug where "[no accounts stored]" menu item would sometimes not be removed when accounts were added and none existed before that -- LiveResponse NSIS scripts - Fixed bug where lang dir wasn't properly created |
| 02 Dec 2005 12:33 AM - rlederman |
| Files Affected: 14 |
| Notes: -- KayakoMobile - Fixed bug where SSL servers wouldn't work properly if there was an invalid certificate authority or the certificate mismatched the site. - Added method to pull all associated ticket posts of a ticket - Added method to delete all associated ticket posts of a ticket - Added method to query tickets based on a filter |
| 30 Nov 2005 11:24 PM - rlederman |
| Files Affected: 2 |
| Notes: -- KayakoMobile - Removing old file DatabaseStructure.txt - Added KayakoMobile.vco to .cvsignore |
| 30 Nov 2005 11:23 PM - rlederman |
| Files Affected: 7 |
| Notes: -- KayakoMobile - Added method to parse ticket XML and insert/update the db records. |
| 30 Nov 2005 01:25 AM - rlederman |
| Files Affected: 12 |
| Notes: -- LiveResponse - Single-accounts from old versions will be imported into the new format on run. |
| 30 Nov 2005 12:19 AM - rlederman |
| Files Affected: 8 |
| Notes: -- LiveResponse - Removed app-is-already-running check in InitInstance(). - BUG FIX: space.gif image file is now pulled from SWIFT server instead of locally; fixes issue with SSL-enabled URLs giving warnings in info panes. - NSIS scripts for LR/SS now only pull *.XML from lrpackage\lang instead of the entire dir. -- Setups - Added language pack translation Read Me to lrpackage\lang |
| 23 Nov 2005 03:29 AM - rlederman |
| Files Affected: 6 |
| Notes: -- LiveResponse - Fixed bug where clicking the chat alert popup for a visitor would result in 2 chat windows if the chat had already been initiated - Fixed bug: outgoing chat data wasn't url-encoded after base64 encoding. |
| 23 Nov 2005 01:05 AM - rlederman |
| Files Affected: 11 |
| Notes: -- LiveResponse - Removed placeholder icons that were supposed to be replaced with real icons - Fixed bug: chat frame icon for instasearch wasn't loaded - ever - Added "secure" lock icon when the SWIFT URL is HTTPS. |
| 21 Nov 2005 11:06 PM - rlederman |
| Files Affected: 16 |
| Notes: -- LiveResponse - Added version check / upgrade message for versions under 3.00.26 - Added handlers for help-> help topics, tour, check for updates - Added SyncWorks/Base64.h/.cpp - Added Base64 encoding to outgoing chat messages for >= 3.00.26 SWIFT - Added Base64 Decoder function |
| 20 Nov 2005 01:20 AM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Removed temp dialog used for testing in previous work |
| 20 Nov 2005 01:13 AM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Closed task #186: shorten URL in current page field |
| 20 Nov 2005 12:46 AM - rlederman |
| Files Affected: 4 |
| Notes: -- LiveResponse - Closed Task #130 : Add Note in chat frame |
| 19 Nov 2005 11:50 PM - rlederman |
| Files Affected: 1 |
| Notes: -- InstaAlert - Fixed bug where toolbar would remain "disabled" even after an XML refresh took place (if the mouse wasn't moving) |
| 19 Nov 2005 11:44 PM - rlederman |
| Files Affected: 1 |
| Notes: -- InstaAlert - Fixed label that wasn't wide enough on general settings tab |
| 19 Nov 2005 01:53 AM - rlederman |
| Files Affected: 5 |
| Notes: -- InstaAlert - Changed all instances of "SWIFT" to "InstaAlert" in english language pack - TreeView now updates in realtime instead of flushing and re-adding everything |
| 19 Nov 2005 12:30 AM - rlederman |
| Files Affected: 11 |
| Notes: -- LiveResponse - Setup wizard now allows the user to select the default account if more than one is entered, OR if only one is entered, it is automatically assigned the default - Fixed bug where app would act funny if a login attempt failed (would still try to grab XML data) - Fixed bug where if default account was edited, registry didn't reflect changes - Currently logged-in account becomes disabled and checked - AccountCenter dialog now dynamically-sizes in order to look better on the startup wizard |
| 18 Nov 2005 05:14 AM - rlederman |
| Files Affected: 8 |
| Notes: -- LiveResponse - If the active account is deleted, the user is prompted to log off - A restart is no longer required for account add/edit/delete |
| 18 Nov 2005 03:51 AM - rlederman |
| Files Affected: 29 |
| Notes: -- LiveResponse - Finished Account File importing - Wrote account file exporting - Fixed UNICODE build bug: insertHTMLMessage - Fixed UNICODE build bug: removing viewshare and voip fixed many issues - Fixed UNICODE build bug: wouldn't exit app - Fixed UNICODE build bug: crash on exit from viewshare - Completely removed VaxVoIP from unicode build - Fixed bug: menu item for account would be check when auto-login is disabled - Fixed bug: help->support desk and help->forums didn't work at all if default browser was something other than IE. - Fixed bug: help->about didn't have a caption in chat frames (?!) - Fixed bug: help->about wasn't enabled in chat frames (?!) - Fixed UNICODE build bug: in chat frames, voip and viewshare buttons were enabled - Fixed bug: help->about in chat frames didn't do anything. |
| 16 Nov 2005 10:47 PM - rlederman |
| Files Affected: 5 |
| Notes: -- LiveResponse - Account menu items now have a menuselect caption |
| 16 Nov 2005 10:33 PM - rlederman |
| Files Affected: 7 |
| Notes: -- LiveResponse - User will now be prompted to add accounts if no accounts exist when a login operation is attempted. - Account dialog now forces URL to lowercase, removes "index.php", and adds "/" if necessary. - If default account is deleted, it is erased from the registry. - Options dialog now prompts user to restart app if changes are made to account settings. - Caption/desc of "File->Login" is now set properly (changing to popup with no id broke caption/description setting) |
| 16 Nov 2005 03:51 AM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Fixed bug where menu item for account wouldn't be checked if selected through the LRAccountSelectionDlg. |
| 16 Nov 2005 03:21 AM - rlederman |
| Files Affected: 16 |
| Notes: -- LiveResponse - Removed useless file AboutDialog.cpp - Log-out is now a synchronous process - Added event handlers for login/logout complete/failure - Menu items for corresponding accounts are now checked when log-in succeeds. - Last-login information is now stored upon successful login - Added "account selection" dialog for when auto-login is enabled, but no account is currently selected. (same for combo box selection of status, and tray popup) |
| 15 Nov 2005 08:11 AM - rlederman |
| Files Affected: 25 |
| Notes: -- LiveResponse - Changed caption of Options dialog to "App - Options" - Startup wizard now writes accounts XML file / verifies that accounts have been added - Added listing of accounts to File->Login - Wrote logging-in for multiple accounts |
| 11 Nov 2005 12:54 AM - rlederman |
| Files Affected: 9 |
| Notes: -- LiveResponse -- Moved "account center" to its own dialog; added that dialog to optsettings |
| 09 Nov 2005 10:21 PM - rlederman |
| Files Affected: 12 |
| Notes: -- LiveResponse - Removed controls from optsettings and also removed language pack entries - Re-aligned some controls on optsettings (checkboxes) - Wrote methods to: ` Write accounts XML file from memory ` Read accounts XML file into memory - Added listview/buttons to optsettings - Added account dialog for editing/adding accounts |
| 09 Nov 2005 07:37 PM - rlederman |
| Files Affected: 2 |
| Notes: -- InstaAlert - Removed useless resource IDD_ABOUTBOX |
| 09 Nov 2005 07:33 PM - rlederman |
| Files Affected: 3 |
| Notes: -- InstaAlert - Fixed bug where default popup TTL was incredibly long - Fixed bug where master serial number was checked improperly on startup, resulting in never being registered. |
| 09 Nov 2005 01:36 AM - rlederman |
| Files Affected: 3 |
| Notes: -- LiveResponse - Fixed issue where new chat frames executed from incoming XML <chatexec> weren't brought to front, and didn't flash. |
| 09 Nov 2005 12:24 AM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Fixed bug in chat frame where Canned toolbar button did not contain the proper menu items |
| 05 Nov 2005 01:40 AM - rlederman |
| Files Affected: 9 |
| Notes: -- KayakoLib - Fixed bug in CEString::operator=() -- KayakoMobile - Changed methods in TICKET to return const wchar_t instead of CEString - Changed database I/O methods to be faster - Changed some linker settings for PPC/Release build - Added linker assocations to PPC2003 zlib - Added method to delete tickets from db - Wrote Get/Set interfaces to TICKETPOST - Added ticketposts table to table creation routine - Added method to print contents of TICKETPOST to debug window - Wrote method to transfer ticketpost record to TICKETPOST data structure - Wrote method to extract "VALUES" statement from a TICKETPOST data structure - Wrote method to update existing ticketpost in databae from TICKETPOST data structure - Wrote method to insert new ticketpost from TICKETPOST data structure - Wrote method to delete ticketpost from db - Wrote method to find ticketpost from ticket post id |
| 04 Nov 2005 07:17 PM - vshoor |
| Files Affected: 4 |
| Notes: Updated IA Icons |
| 04 Nov 2005 12:20 AM - rlederman |
| Files Affected: 7 |
| Notes: -- KayakoLib - Fixed bug in CEString::operator=() -- KayakoMobile - Changed methods in TICKET to return const wchar_t instead of CEString - Changed database I/O methods to be faster - Changed some linker settings for PPC/Release build - Added linker assocations to PPC2003 zlib |
| 04 Nov 2005 12:18 AM - rlederman |
| Files Affected: 1 |
| Notes: -- Pocket PC - Adding PPC2003 ZLib binary |
| 01 Nov 2005 10:51 PM - rlederman |
| Files Affected: 4 |
| Notes: -- KayakoMobile - Added methods to transfer TICKET structures to the database, and vice versa - Added method to print ticket contents to debug window - Fixed some TICKET-related stuff (wrong order, missing, etc) |
| 31 Oct 2005 01:01 AM - rlederman |
| Files Affected: 1 |
| Notes: -- SyncWorks - (WTF) ... master serial was not checked in upper-case |
| 31 Oct 2005 12:54 AM - rlederman |
| Files Affected: 3 |
| Notes: -- LiveResponse/SyncWorks/InstaAlert - Fixed bug where URLEncode() didn't work properly in UNICODE mode. |
| 28 Oct 2005 08:43 PM - rlederman |
| Files Affected: 5 |
| Notes: -- KayakoMobile - Wrote Get/Set interfaces for TICKET - Wrote database constants for tables and columns (tickets, ticket posts) - Started database wrapper class for ticket database |
| 27 Oct 2005 11:38 PM - rlederman |
| Files Affected: 6 |
| Notes: -- KayakoLib - Added more SQLite wrapper code (SQLiteStatement, etc) |
| 26 Oct 2005 08:29 PM - rlederman |
| Files Affected: 2 |
| Notes: -- InstaAlert - Master serial is UPPERCASE now -- SyncWorks - Master serial is UPPERCASE now |
| 26 Oct 2005 12:56 AM - rlederman |
| Files Affected: 1 |
| Notes: -- KayakoLib - Wrote more of kce::SQLite and SQLiteEventSink (ExecPrint, and OnDatabaseRecordResult) |
| 26 Oct 2005 12:14 AM - rlederman |
| Files Affected: 65 |
| Notes: -- KayakoLib - Added SQLite database wrapper -- KayakoMobile - Added SQLite source to tree - Added SQLite library to linker settings -- List_TestBed - Using to test SQLite wrapper |
| 26 Oct 2005 12:09 AM - rlederman |
| Files Affected: 3 |
| Notes: -- InstaAlert - Added master serial |
| 26 Oct 2005 12:08 AM - rlederman |
| Files Affected: 3 |
| Notes: -- SyncWorks - Added master serial |
| 25 Oct 2005 11:04 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Fixed bug where ViewShare COM lib was not propertly registered when the application was installed (?) |
| 22 Oct 2005 06:49 PM - rlederman |
| Files Affected: 8 |
| Notes: -- KayakoLib - Added Database class -- KayakoMobile - Added ticket and ticketpost data structures |
| 20 Oct 2005 06:53 AM - rlederman |
| Files Affected: 7 |
| Notes: -- LiveResponse - Fixed bug where assert could result if chat frame that requested async host lookup was closed before the operation completed - Fixed bug where no host name was displayed when the host could not be DNS'd - Fixed bug where incorrect VSID was acquired by chat frames for getting data for the chatter |
| 19 Oct 2005 08:15 PM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Fixed bug where cache.xml could be written to an incorrect directory |
| 19 Oct 2005 08:11 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Fixed edit boxes on optsettings dialog; they had static edge instead of clientedge - Fixed positioning of labels on optsettings - Made hint labels "disabled" on optsettings |
| 18 Oct 2005 11:11 PM - rlederman |
| Files Affected: 13 |
| Notes: -- KayakoLib - Added Clear() method to List<> - Added BSTR operator= to String<> -- KayakoMobile - Completed log-in XML parsing (departments, statuses, tree data) - Clicking on 'filter' in the toolbar now toggles the filter tree view - Progress bar now reflects current progress in text as well as bg filler |
| 14 Oct 2005 12:30 AM - rlederman |
| Files Affected: 1 |
| Notes: -- SyncWorks - Existing Device IDs are now ignored by setup |
| 13 Oct 2005 11:25 PM - rlederman |
| Files Affected: 7 |
| Notes: -- KayakoMobile - Added error handling for errors in I/O procs (outside of GetURL, through KMNetworkEventSink::OnOperationFailed) -- InstaAlert - Existing Device IDs are now ignored by setup - Replaced missing string for startup general page...? - Ditto for startup alerts page...? |
| 13 Oct 2005 10:55 PM - rlederman |
| Files Affected: 12 |
| Notes: -- KayakoLib - Added FromErrorCode() to String<> - Finished HTTPReq::GetNetworkError() - Added GetCDATAText() to XMLNode<> -- KayakoMobile - Added toolbar to main window - Removed test code from KMXML.cpp (uses actual xml from server now) - Finished network error handling |
| 12 Oct 2005 03:57 AM - rlederman |
| Files Affected: 16 |
| Notes: -- KayakoLib - Added GetContentSize() to HTTPReq - Fixed bug in TicketView where text clipping didn't work properly -- KayakoMobile - Added more framework for Network I/O - Made the error handling for GetURL() more robust - Added network error dialog |
| 09 Oct 2005 02:27 AM - rlederman |
| Files Affected: 13 |
| Notes: -- KayakoLib - Added PocketPC bugfix to kce::XMLParser - Wrote XML parsing routines and classes -- KayakoMobile - Wrote XML parsing for login routine |
| 07 Oct 2005 12:16 AM - rlederman |
| Files Affected: 13 |
| Notes: -- KayakoMobile - Completed GetURL() routine. - Wrote progress window - Wrote event sink handling for progress window - Changed login/logout to 'sync' |
| 05 Oct 2005 02:23 AM - rlederman |
| Files Affected: 18 |
| Notes: -- KayakoMobile - Added MD5 hashing to general setting pane - Wrote URL-fixing routine - Wrote login routine - Changed "SWIFT URL" to "Product URL" in settings - Changed settings dialog to Property Sheet - Wrote some of GetURL routine -- KayakoLib - Re-wrote SWIFTHeader to use MemChunk<BYTE> - Added some methods to String<> (operator=(char*), ReverseFind(), FromASCII()) |
| 04 Oct 2005 06:25 AM - rlederman |
| Files Affected: 7 |
| Notes: -- KayakoMobile - Added registry i/o for general settings dialog |
| 01 Oct 2005 06:45 PM - rlederman |
| Files Affected: 19 |
| Notes: -- LiveResponse - Fixed bug in NSIS installer script(s) - Fixed bug where viewshare would be started even if disabled -- KayakoLib - Added KCERegistry.h (registry wrapper class) |
| 30 Sep 2005 01:26 AM - rlederman |
| Files Affected: 2 |
| Notes: -- SyncWorks - Fixed misspelled "occurred" instances all over source |
| 29 Sep 2005 11:11 PM - rlederman |
| Files Affected: 21 |
| Notes: -- LiveResponse - Removed TAB/SCRL/NUM panes from Main frame and Chat frame windows - Fixed misspelled "occurred" instances all over source - Fixed bug where event log wasn't created early enough in app init. - Fixed bug where log file could be written to incorrect directory - Fixed bug where Tools->Event log didn't have a menu select caption, and wasn't localized -- KayakoMobile - Added ticket viewing/editing dialog |
| 28 Sep 2005 02:15 AM - rlederman |
| Files Affected: 6 |
| Notes: -- All Projects - Lots of modifications to NSIS scripts - Added welcome and finish pages, - Changed icons - Added link on finish page - Components now have description texts - more |
| 28 Sep 2005 12:25 AM - rlederman |
| Files Affected: 6 |
| Notes: -- All projects - Changed NSIS installer scripts to use orange header bitmaps for install and uninstall -- LiveResponse - Closing task (757) - Changed default install dir to "PROGRAMFILES\Kayako\LiveResponse" |
| 27 Sep 2005 11:53 PM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Closed task (775) - status was incorrectly set to Online if user went Away from Offline state |
| 27 Sep 2005 10:43 PM - rlederman |
| Files Affected: 26 |
| Notes: -- InstaAlert - Added blinking tray icon for alerts - Added timeout strike system (20) - Fixed many code problems resulting in an unavailable UNICODE build -- LiveResponse - Changed NSIS to use "modern" theme -- SyncWorks - Changed NSIS to use "modern" theme |
| 27 Sep 2005 06:23 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Changed "Back in 5 minutes" to "Be Back Shortly" - Changed text alignment of edit box on IDD_OPTSETTINGS to center (was left, unlike others on the same dialog) |
| 24 Sep 2005 12:11 AM - rlederman |
| Files Affected: 20 |
| Notes: -- InstaAlert - Fixed bug where sync timer would keep running even after you signed off - Fixed version resource in InstaAlert.exe (was reflecting defaults) -- KayakoMobile - Changed "kce::" namespace to "KayakoMobile::" for KM-specifics - Added tree view / tree view icons |
| 23 Sep 2005 06:52 PM - rlederman |
| Files Affected: 2 |
| Notes: -- InstaAlert - Fixed bug where sync timer would keep running even after you signed off - Fixed version resource in InstaAlert.exe (was reflecting defaults) |
| 23 Sep 2005 03:39 AM - rlederman |
| Files Affected: 4 |
| Notes: -- KayakoMobile - Wrote drawing routine for Progress Bar control |
| 20 Sep 2005 09:17 PM - rlederman |
| Files Affected: 5 |
| Notes: -- InstaAlert - Added icon for popup windows |
| 20 Sep 2005 04:41 AM - rlederman |
| Files Affected: 17 |
| Notes: -- LiveResponse/others - Changed KayakoXTPUtil to have all inline functions -- InstaAlert - Added ability to change tray icon when online/offline state changes - Added automatic app-reloading after successful registration/upgrade to PRO - Tools->Register menu item is now removed when app is registered - Added "Clear" command to event log - Fixed bug where 'language' pane was shown instead of 'about' when choosing help->about (from adding new panes) - Fixed bug in event log where flicker was produced on size - Menus in event log are now localized |
| 18 Sep 2005 03:28 AM - rlederman |
| Files Affected: 15 |
| Notes: - LiveResponse - Added event log - Added bubble errors for Win2k+ |
| 16 Sep 2005 01:12 AM - rlederman |
| Files Affected: 2 |
| Notes: -- InstaAlert - Fixed bug where title of save log could be garbled |
| 15 Sep 2005 11:58 PM - rlederman |
| Files Affected: 1 |
| Notes: -- InstaAlert - Fixed bug where default Popup Display Time was 10000 instead of 10 |
| 15 Sep 2005 11:48 PM - rlederman |
| Files Affected: 4 |
| Notes: -- LiveResponse - Fixed bug where "{path}" was not replaced in HTML panels |
| 15 Sep 2005 11:23 PM - rlederman |
| Files Affected: 1 |
| Notes: -- InstaAlert - Fixed bug where Popup Display Time controls weren't disabled when Enable Popup alerts was disabled in alerts page |
| 15 Sep 2005 11:16 PM - rlederman |
| Files Affected: 2 |
| Notes: -- InstaAlert - Fixed string in language pack that somehow got a newline in it - Fixed bug where in IE, urls weren't spawned correctly |
| 15 Sep 2005 10:56 PM - rlederman |
| Files Affected: 1 |
| Notes: -- InstaAlert - Fixed bug where Popup TTL was reset in options pane sometimes |
| 15 Sep 2005 10:47 PM - rlederman |
| Files Affected: 1 |
| Notes: -- InstaAlert - Replaced missing lang pack string (no idea how this happened) |
| 14 Sep 2005 02:30 AM - rlederman |
| Files Affected: 6 |
| Notes: -- InstaAlert - Added popup ttl code |
| 14 Sep 2005 01:44 AM - rlederman |
| Files Affected: 22 |
| Notes: -- InstaAlert - Added options (new pane "Startup"): -> Start with windows -> Login on startup - Moved "Minimize on Startup" to startup page - Fixed bug where password could be overwritten by settings dialog - Replaced hyperlinks with CHyperlink (no ghosting) |
| 13 Sep 2005 07:40 PM - rlederman |
| Files Affected: 10 |
| Notes: -- InstaAlert - Fixed bug where settings weren't saved from general page - Fixed bug where refresh timer wasn't running - Changed registration text on hyperlink - Removed resizing of window upon non-registered login - Fixed drawing bug in login window |
| 12 Sep 2005 09:49 PM - vshoor |
| Files Affected: 3 |
| Notes: [no log message] |
| 12 Sep 2005 09:42 PM - vshoor |
| Files Affected: 3 |
| Notes: - Updated IA Images |
| 12 Sep 2005 05:03 AM - rlederman |
| Files Affected: 44 |
| Notes: -- InstaAlert - Menus are now localized from language pack - Toolbar items are now localized from language pack - Added 'menu select' strings for menus/toolbar - Fixed bug where 'about' opened to 'language' pane - Fixed bug where clipboard data wasn't properly set in register dlg - Added register window - Added code for optional alerts/sounds - Added splash screen - Added notification messages for changes to auth/language settings - Added code to change language packs from settings - Added license text file - Added unicode NSIS script -- SyncWorks - Fixed bug where clipboard data wasn't properly set in register dlg |
| 09 Sep 2005 10:36 PM - rlederman |
| Files Affected: 20 |
| Notes: -- InstaAlert - Added KLDID to startup wizard - Added register dialog - Added min width/height for main wnd - Fixed flicker issue with main wnd - Fixed redraw bug in main wnd - Hand cursor is now only displayed when the cursor is over an item in the tree - Fixed bug where URL could be spawned by clicking next to an item in the tree |
| 09 Sep 2005 12:39 AM - rlederman |
| Files Affected: 1 |
| Notes: -- LiveResponse - Changed retry from 6 to 20 |
| 09 Sep 2005 12:33 AM - rlederman |
| Files Affected: 28 |
| Notes: -- InstaAlert - Added 'Language' page to settings dialog - Added setup wizard |
| 07 Sep 2005 05:15 AM - rlederman |
| Files Affected: 11 |
| Notes: -- InstaAlert - Added tools->minimize - Added minimize on start-up - Close now minimizes - Fixed bug in CSystemTray where window could be improperly redrawn on maximize from tray - Removed "depressed" look from login/out toolbar button |
| 05 Sep 2005 08:48 PM - rlederman |
| Files Affected: 30 |
| Notes: -- LiveResponse - Added ResourceShared.h -- InstaAlert - Actually removed CLIENTEDGE from event log - Fixed bug where popup windows wouldn't display - Changed caption text of popup windows - Added URL-spawning for clicking of popup windows |
| 03 Sep 2005 02:49 AM - rlederman |
| Files Affected: 3 |
| Notes: -- InstaAlert - Fixed flicker with background bitmap |
| 02 Sep 2005 11:33 PM - rlederman |
| Files Affected: 18 |
| Notes: -- InstaAlert - Removed CLIENTEDGE style from main window and event log - Added code to perform XML refresh on timer - Tree removes all items on logout - Added disabling of certain UI elements during network I/O - Added "click here to log in" window - Fixed bug where URL wouldn't be launched from tree if selection was already on that item. - Added log-out on main window close (synchronous) - Added background bitmap to 'login window' |
| 02 Sep 2005 01:15 AM - rlederman |
| Files Affected: 19 |
| Notes: -- KayakoLib - Fixed bug in TicketView -- InstaAlert - Added XML parsing for refresh data - Added XML->tree code - Added alert popups - Added 'always on top' functionality - Changed URL constants (removed prefix of '?') - Added handling for IsOnline - Fixed horrific commandbar bug where it wouldn't update properly |
| 01 Sep 2005 01:43 AM - rlederman |
| Files Affected: 16 |
| Notes: -- InstaAlert - Added Post-Build events to copy language pack to $(OutputDir)\Lang - Now loads language pack by default from "Lang\" - Added XML parsing for login data - Added XML refresh routine / error handling - Added log-out routine - Added strings for about dialog - Added version serialization to registry/displaying on about dialog |
| 31 Aug 2005 03:41 AM - rlederman |
| Files Affected: 1 |
| Notes: -- All Projects - Fixed bug in XMLWeb |
| 31 Aug 2005 03:14 AM - rlederman |
| Files Affected: 10 |
| Notes: -- InstaAlert - Hooked up balloon tips to event log - Added event log file save - Added 'label tip' style to event log - Added routine to 'fix' urls entered by the user -- All Projects - Added KayakoXTPUtil.h |
| 31 Aug 2005 02:18 AM - rlederman |
| Files Affected: 15 |
| Notes: -- InstaAlert - Changed font in event log to Tahoma - Changed default size of event log to 780x240 - Added 'no sort header'/'single sel' styles to event log - Disabled docking for menus - Added toolbar to main window - Added key bindings - Added handling for help->about |
| 29 Aug 2005 10:41 PM - rlederman |
| Files Affected: 19 |
| Notes: -- InstaAlert - Added 'About' pane to options dialog - Added Event Log |
| 28 Aug 2005 01:07 AM - rlederman |
| Files Affected: 27 |
| Notes: -- InstaAlert - Added 'Alerts' pane to options dialog - Added refresh interval setting to 'General' pane - Wrote login routine - Made FixIAURL() more robust |
| 27 Aug 2005 04:23 AM - rlederman |
| Files Affected: 5 |
| Notes: -- LiveResponse - Will now ignore invalid cert authority for SSL hosts - Changed "strike" system to 6 times from 3. |
| 26 Aug 2005 06:15 AM - rlederman |
| Files Affected: 18 |
| Notes: -- InstaAlert - Changed main window from dialog to CFrameWnd - Added XTP menus - Fixed bug in SystemTray.cpp where it attempted to post a message to a non-existant target window. |
| 22 Aug 2005 11:46 PM - rlederman |
| Files Affected: 14 |
| Notes: -- InstaAlert - Changed project to load treeview window instead of old design - Wrote treeview and main window classes - Added icons |
| 19 Aug 2005 09:10 PM - rlederman |
| Files Affected: 8 |
| Notes: -- KayakoMobile - Began writing database API - Wrote data types for XML representation |
| 18 Aug 2005 08:11 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Added version check message box |
| 18 Aug 2005 07:45 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Removed URL encoding from ChatFrame.cpp -> send message |
| 17 Aug 2005 10:45 PM - rlederman |
| Files Affected: 4 |
| Notes: -- KayakoMobile - Wrote some of progress bar control |
| 17 Aug 2005 09:40 PM - rlederman |
| Files Affected: 4 |
| Notes: -- KayakoMobile - Began writing progress window for ticket synchronization |
| 17 Aug 2005 08:56 PM - rlederman |
| Files Affected: 6 |
| Notes: -- LiveResponse - Changed UI scheme for alert settings |
| 16 Aug 2005 11:09 PM - rlederman |
| Files Affected: 9 |
| Notes: -- LiveResponse - Added the ability to customize the Time To Live for alert popups |
| 15 Aug 2005 09:25 PM - rlederman |
| Files Affected: 16 |
| Notes: -- KayakoLib - Added MemChunk<> - Wrote URL parsing methods - Added some functionality to String<> - Added zlib -- KayakoMobile - Wrote GetURL() |
| 14 Aug 2005 08:57 PM - rlederman |
| Files Affected: 11 |
| Notes: -- KayakoLib - Fixed bug in String::Mid/Left/Right - Wrote SWIFT header parsing - Added MD5 hashing |
| 13 Aug 2005 10:55 PM - rlederman |
| Files Affected: 27 |
| Notes: -- KayakoLib - Wrote methods in HTTPReq to do POST requests -- KayakoMobile - Added TicketView - Began writing synchronization routines |
| 12 Aug 2005 09:05 PM - rlederman |
| Files Affected: 15 |
| Notes: -- KayakoMobile - Added settings dialog (general tab) |
| 11 Aug 2005 09:00 PM - rlederman |
| Files Affected: 30 |
| Notes: -- KayakoLib - Added MSXML to linker settings - Fixed bug in RouteMessage() where proper amount of entries were not iterated. - Created static link library project - Added XML parsing base code -- KayakoMobile - Created project - Wrote main window creation/message handling/standard behavior |
| 10 Aug 2005 10:48 PM - rlederman |
| Files Affected: 16 |
| Notes: -- LiveResponse - Fixed bug where context menus weren't displayed in hosted IE control - Added support for Forward/Back buttons on the mouse device -- SyncWorks - Added debug code to kayako licensing -- KayakoLib - Added callback handlers for WinInet wrapper HTTPReq |
| 05 Aug 2005 11:24 PM - rlederman |
| Files Affected: 24 |
| Notes: -- KayakoLib - Added more functionality to ListView/TicketView (colors, fonts, etc) - Wrote HTTPReq class to request XML from SWIFT servers - Added network testbed project |
| 05 Aug 2005 07:43 PM - vshoor |
| Files Affected: 1 |
| Notes: Updated Synchronize Image |
| 04 Aug 2005 03:02 AM - rlederman |
| Files Affected: 21 |
| Notes: -- KayakoLib - Added multi-line functionality and icon drawing to kce::TicketView - Added function to debug-print exception information |
| 02 Aug 2005 03:38 AM - rlederman |
| Files Affected: 48 |
| Notes: -- InstaAlert - Added balloon tips -- KayakoLib - Added base template and testbed application for custom kayako listbox -- ServerDaemon - Created project |
| 27 Jul 2005 04:21 AM - rlederman |
| Files Affected: 7 |
| Notes: -- InstaAlert - Implemented balloon tooltips in tray (clicking them now opens event log) |
| 27 Jul 2005 12:57 AM - rlederman |
| Files Affected: 25 |
| Notes: -- KayakoLib - Added sync objects -- InstaAlert - Implemented error log instead of messages for site errors |
| 25 Jul 2005 10:36 PM - rlederman |
| Files Affected: 4 |
| Notes: -- LiveResponse - Fixed bug where LiveResponse.exe wouldn't even start on Win9X because of another command ID being out of range. |
| 21 Jul 2005 10:52 PM - rlederman |
| Files Affected: 3 |
| Notes: -- LiveResponse - Fixed bug where chat frames would save their position even when minimized, thus causing the window to be permanently minimized |
| 21 Jul 2005 07:21 PM - rlederman |
| Files Affected: 2 |
| Notes: - Fixed bug where popup windows stole focus |
| 21 Jul 2005 07:01 PM - rlederman |
| Files Affected: 2 |
| Notes: - Fixed bug where title of Conversation Save dialog was trashed |
| 20 Jul 2005 10:31 PM - rlederman |
| Files Affected: 8 |
| Notes: -- LiveResponse - Fixed bug where keys were not working in the hosted IE control |
| 19 Jul 2005 11:19 PM - rlederman |
| Files Affected: 9 |
| Notes: - Added Unary and Binary functors - Wrote window message routing code |
| 19 Jul 2005 08:46 PM - rlederman |
| Files Affected: 9 |
| Notes: - Wrote String::Format - Started work on windowing code |
| 13 Jul 2005 11:23 PM - rlederman |
| Files Affected: 21 |
| Notes: -- KayakoLib - Implemented Allocator - Implemented SmartPtr - Implemented some of String - Implemented Exception and Win32 Exception |
| 12 Jul 2005 01:15 AM - rlederman |
| Files Affected: 22 |
| Notes: -- KayakoLib - Began writing WinCE base code |
| 11 Jul 2005 08:58 PM - rlederman |
| Files Affected: 2 |
| Notes: -- LiveResponse - Fixed misaligned control on about dialog |
| 11 Jul 2005 08:53 PM - rlederman |
| Files Affected: 6 |
| Notes: -- LiveResponse - Changed "Kayako Web Solutions Pvt. Ltd." to "Kayako Infotech Ltd." -- SyncWorks - Changed "Kayako Web Solutions Pvt. Ltd." to "Kayako Infotech Ltd." - Changed version to 3.0.0.0 -- SWWizard - Changed "Kayako Web Solutions Pvt. Ltd." to "Kayako Infotech Ltd." - Changed version to 3.0.0.0 |
| 11 Jul 2005 08:27 PM - rlederman |
| Files Affected: 3 |
| Notes: -- LiveResponse - Fixed bug where internet explorer warning dialog had no text - Fixed bug where internet explorer version check would fail on limited windows accounts - Fixed bug where hot keys pane would cause a crash if a successful login was never made before opening it |
| 09 Jul 2005 12:26 AM - rlederman |
| Files Affected: 28 |
| Notes: - InstaAlert - Fixed compile-time errors from result of modifying source tree in ..\LiveResponse - Added site serialization to registry - Cancel now minimizes dialog to tray - OK button now minimizes to tray - Added main window icon / changed tray icon - Scheduler is now only started on startup when monitoring is enabled - Renamed default language pack to "default.xml" - Added option in settings to disable/enable monitoring - Fixed bug where panes in dialog could be closed with [esc]. - Fixed bug in settings pane where Open() was used instead of Create() in registry calls |
| 06 Jul 2005 01:48 AM - rlederman |
| Files Affected: 1 |
| Notes: -- SyncWorks - Fixed misaligned control on password dialog |
| 06 Jul 2005 12:35 AM - rlederman |
| Files Affected: 7 |
| Notes: -- SyncWorks - Fixed bug where crash would result from "close on success" being enabled - Added "close on successful sync" option to general options page |
| 03 Jul 2005 03:23 AM - rlederman |
| Files Affected: 4 |
| Notes: -- SyncWorks - Serial number is now generated with app name 'SyncWorks' - Serial number is now checked in upper case |
| 30 Jun 2005 09:45 PM - rlederman |
| Files Affected: 17 |
| Notes: -- SyncWorks - Added ZLIB compression and Base64 encoding support - Fixed bug where progress dialog wasn't closed properly if logout failed. - Added better error reporting for entry deletion - Implemented progress bar / status caption for entry deletion - Added copy to clipboard button on register dialog for kldid - Fixed bug where dates might be improperly set in outlook -- LiveResponse - Fixed bug where menu in SupportSuite still said Offline Messages - Added asynchronous host lookup |
| 30 Jun 2005 01:53 AM - rlederman |
| Files Affected: 9 |
| Notes: -- SyncWorks - Added ZLIB compression and Base64 encoding support - Fixed bug where progress dialog wasn't closed properly if logout failed. - Added better error reporting for entry deletion - Implemented progress bar / status caption for entry deletion |
| 29 Jun 2005 04:32 AM - rlederman |
| Files Affected: 3 |
| Notes: -- SyncWorks - Fixed bug where Distribution Lists would cause XML generation to fail. - Added more advanced debug output for all 3 types of local |
| 28 Jun 2005 10:18 PM - rlederman |
| Files Affected: 11 |
| Notes: -- SyncWorks - Fixed bug where 'sync on startup' did not work properly - Added ability to cancel sync operation while local XML is being compiled. -- ViewShare - Fixed bug where VS would crash when no file name was sent by the client -- LiveResponse - Fixed bug where columns in view weren't hidden if disabled in options |
| 28 Jun 2005 09:09 PM - rlederman |
| Files Affected: 43 |
| Notes: -- LiveResponse - Fixed bug where shortcut bar wouldn't work if you tried to navigate to the already-selected shortcut item. -- SWWizard - Added language pack page - Added KLDID generation -- SyncWorks - Added dynamic language pack loading - Added registration dialog - Fixed bug where 'sync on startup' did not work properly - Added ability to cancel sync operation while local XML is being compiled. |
| 24 Jun 2005 01:21 AM - rlederman |
| Files Affected: 17 |
| Notes: -- SyncWorks - Added messages list to progress dialog - Removed message box errors, everything is done through message list - Added uninstall for Redemption in NSIS scripts -- LiveResponse - Removed hotkey for "Feedback" - Debugging enter key press bug - Fixed enter press bug |
| 22 Jun 2005 10:29 PM - rlederman |
| Files Affected: 9 |
| Notes: -- SyncWorks - Added messages list to progress dialog - Removed message box errors, everything is done through message list |
| 21 Jun 2005 07:17 AM - rlederman |
| Files Affected: 1 |
| Notes: -- SyncWorks - Fixed bug where timer wouldn't be reset when changed in settings |
| 21 Jun 2005 07:10 AM - rlederman |
| Files Affected: 5 |
| Notes: -- SyncWorks - Fixed bug where SyncWorks failed to access local data when using Exchange |
| 21 Jun 2005 04:55 AM - rlederman |
| Files Affected: 3 |
| Notes: -- SyncWorks - Changed Finished! to Finished in XML lang pack -- LiveResponse - Removed "Customer Feedback" menu item |
| 21 Jun 2005 02:21 AM - rlederman |
| Files Affected: 2 |
| Notes: - Fixed bug in deletion routine |
| 21 Jun 2005 01:45 AM - rlederman |
| Files Affected: 1 |
| Notes: - Fixed bug where items were not saved when updated. |
| 21 Jun 2005 12:44 AM - rlederman |
| Files Affected: 1 |
| Notes: -- SyncWorks - Fixed bug where deletion was not searching past the first item in the collection(s) |
| 20 Jun 2005 10:11 PM - rlederman |
| Files Affected: 3 |
| Notes: -- SyncWorks - Added GUID to entryupdate post URL - Fixed bug where new entries were not properly saved into the database |
| 20 Jun 2005 03:50 AM - rlederman |
| Files Affected: 11 |
| Notes: -- SyncWorks - Added Redemption SafeItem functionality - Added Redemption to installer(s) - Fixed bug where items weren't located properly in collections - Fixed bug where SW would incorrectly report delete failure when the item didn't exist - Fixed other misc. bugs -- LiveResponse - Fixed bug where grid would draw through docking panes if they were covering it - Fixed bug where docking pane layout wasn't properly re-loaded |
| 17 Jun 2005 04:12 AM - rlederman |
| Files Affected: 22 |
| Notes: -- SyncWorks - Fixed bug where items weren't located properly in collections - Fixed bug where SW would incorrectly report delete failure when the item didn't exist - Fixed other misc. bugs |
| 15 Jun 2005 09:29 PM - rlederman |
| Files Affected: 6 |
| Notes: -- SyncWorks - Added LastModificationTime to <contact>, <appointment>, and <task> nodes - Fixed bug where logout was mapped to login thread (loop) - Fixed bug where wrong XML data was passed to WriteClientXML - Database entries are now located based on a LIST of entry ids sent by the server. - Fixed bug where wrong number of jobs completed successfully was reported |
| 13 Jun 2005 08:54 PM - rlederman |
| Files Affected: 30 |
| Notes: - Moved <tasks> from under <calendar>, now are on top-level with <calendar> - Added Body attrib to <contact> - Fixed bug where Outlook would crash if the user chose 'no' on the allow access message when SW attempted to access their data. - Added <type> nodes to <entryupdate>s |
| 09 Jun 2005 11:47 PM - rlederman |
| Files Affected: 14 |
| Notes: -- LiveResponse - Fixed bug where toggle shortcut bar didn't work on the first click - Fixed bug where monitor pane toggling didn't work sometimes -- SyncWorks - Added code to send entry updates to SWIFT after synchronization occurs - Logout for synchronize is now performed no matter what as long as login succeeds. - Wrote methods to generate new entry XML data - Added icon and minimize button to progress dialog - Added remaining task-related I/O code |
| 07 Jun 2005 11:20 PM - rlederman |
| Files Affected: 8 |
| Notes: -- SyncWorks - Fixed bug where return value from ShellExecute was incorrectly checked - Added Staff CP URL for opening in default browser - Fixed bug where dialog resource was not properly located under some circumstances - Added I/O of tasks - Removed/re-organized XML contact and appointment property lists |
| 06 Jun 2005 10:01 PM - rlederman |
| Files Affected: 23 |
| Notes: -- SyncWorks - Modified NSIS scripts to only copy MFC/CRT runtime files to system directory if they do not exist. - URLs are now prefixed with "syncworks/index.php?" at runtime - Fixed bug in synchronize dialog where cancel button wasn't properly updated when sync failed - About dialog added - Added Logout step to synchronize dialog -- LiveResponse - Added hot key for Monitor Pane |
| 05 Jun 2005 12:23 AM - vshoor |
| Files Affected: 2 |
| Notes: Updated Navigation Image and Sound Icon |
| 03 Jun 2005 08:37 PM - rlederman |
| Files Affected: 28 |
| Notes: -- SyncWorks - Changed solution to accomodate ANSI/UNICODE builds - Added ANSI/DEBUG link assocations to Lang.lib - Added version resource - Fixed miscellaneous UNICODE issues - Made ANSI/UNICODE copies of NSIS installer script (outputs syncworks[A/U].exe) - Fixed bug where sync dialog wouldn't appear on the correct interval -- SWWizard - Added ANSI/DEBUG link assocations to Lang.lib - Fixed miscellaneous UNICODE issues -- Lang - Modified vcproj to support ANSI/UNICODE release builds; built libs in associated folders for proper linking in the future -- LiveResponse - Modified solution to accomodate ANSI/UNICODE builds - Modified vcproj to support unicode builds for debug/release - Modified linker associations to Lang for unicode builds - Made ANSI/UNICODE copies of NSIS installer script (outputs liveresponse[A/U].exe) - Changed release build settings to optimize for speed and not produce debug info |
| 02 Jun 2005 11:40 PM - rlederman |
| Files Affected: 32 |
| Notes: -- SWWizard - Removed multiple options for timers; replaced with one. - Updated version info - Changed build settings in Release mode in preparation for launch (favor small code, disabled debug info, etc) - Changed to use single-threaded runtime (was set to multithread-dll for some reason) - Changed explorer icon to syncworks.ico - Modified .vcproj to support unicode builds for debug/release -- SWRegister - Changed build settings in Release mode in preparation for launch (favor small code, disabled debug info, etc) -- SyncWorks - Changed build settings in Release mode in preparation for launch (favor small code, disabled debug info, etc) - Removed multiple options for timers; replaced with one. - Modified .vcproj to support unicode builds for debug/release - Modified NSIS script to support uninstallation -- InstaAlert - Modified .vcproj to support unicode builds for debug/release |
| 02 Jun 2005 01:28 AM - rlederman |
| Files Affected: 18 |
| Notes: - SyncWorks - Wrote syncworks.nsi installer script. - Fixed bug where toolbar was installed at inappropriate times - SWWizard - Now spawns SWRegister.exe when setup has completed - SWRegister - Changed to return 1/0 success values for use with GetExitCodeProcess() |
| 01 Jun 2005 01:16 AM - rlederman |
| Files Affected: 32 |
| Notes: - SyncWorks - Added seperate timer for appointment synchronization. - LiveResponse - Fixed bug where invalid header message was improperly displayed for jobs picked up by the work queue - Fixed misc UNICODE issues (lots of these) |
| 28 May 2005 02:16 AM - rlederman |
| Files Affected: 2 |
| Notes: - LiveResponse - Removed UNICODE flags from release - Lang - Removed UNICODE flags from release |
| 28 May 2005 02:12 AM - rlederman |
| Files Affected: 44 |
| Notes: - LiveResponse - Closed task #31 - Now hostnames are resolved with gethostbyaddr() in information pane - Made changes to w3client in order to utilize UNICODE - Fixed a few misc. UNICODE-related bugs - SyncWorks - Made bitmaps on toolbars transparent (SHEESH) |
| 24 May 2005 10:09 PM - rlederman |
| Files Affected: 28 |
| Notes: - LiveResponse - Closed task #164 - Grid column widths are now saved on exit, and restored on start - Closed task #70 - Changed mozilla icon - Closed task #80 - Fixed bug where canned toolbar button didn't properly display canned command list. - SWWizard - Created project |
| 24 May 2005 05:06 AM - rlederman |
| Files Affected: 1 |
| Notes: - SyncWorks - Fixed bug where clipboard contents were not properly backed-up before applying toolbar button images. |
| 19 May 2005 12:33 AM - rlederman |
| Files Affected: 4 |
| Notes: - Fixed bug where Ctrl+A didn't work properly in the chat edit box. |
| 18 May 2005 11:50 PM - rlederman |
| Files Affected: 8 |
| Notes: - LiveResponse - Fixed bug where language pack string was missing for banning visitor confirmation msg - Fixed bug where message when unable to connect to server was invisible when application was "minimized" to the tray. - Fixed bug where viewshare button was enabled even if option was turned off in prefs. - Removed old assocation to XTP, replaced with newer version. - XTP 9.6 - Fixed bug where menus were incorrectly labelled because of XTP serialization routines - Fixed bug where combo box was emptied because of XTP serialization routines |
| 18 May 2005 02:10 AM - rlederman |
| Files Affected: 14 |
| Notes: - LiveResponse - Fixed bug in XTP's toolbar routines where toolbar positions were not saved correctly - Fixed bug where browser toolbar could potentially remain visible even when app is restarted - Fixed bug where default browser wasn't properly opened by links inside of the hosted IE control(s) - Fixed bug where Push URL menu item was using the wrong update function and was becoming checked. - Fixed bug in xmlweb where post data wasn't always properly parsed. |
| 14 May 2005 08:18 AM - rlederman |
| Files Affected: 6 |
| Notes: - LiveResponse - Version number in about dialog now comes from SWIFT - Changed label captions in about dialog |
| 14 May 2005 06:57 AM - rlederman |
| Files Affected: 6 |
| Notes: - LiveResponse - Changed SupportWorks to SupportSuite - Replaced splash bitmaps |
| 13 May 2005 10:53 PM - rlederman |
| Files Affected: 3 |
| Notes: - Fixed bug where alerts were incorrectly displayed multiple times for incoming chats (when all filtering data was disabled) - Fixed bug where app name could be incorrectly displayed in error messagebox |
| 13 May 2005 12:29 AM - rlederman |
| Files Affected: 1 |
| Notes: - Changed setup dest file back to C:\lrwinapp\liveresponse.exe |
| 12 May 2005 03:42 AM - rlederman |
| Files Affected: 10 |
| Notes: - LiveResponse - Changed setup destination file to use .\liveresponse.exe instead of C:\lrwinapp\liveresponse.exe - Updated XTP9000Lib.dll in the lrpackage dir. - Changed size of label in startup wizard (caption was being cut off - win9x) - Fixed mysterious bug where debug output window didn't work correctly on Win9x - Fixed popup windows on win9x |
| 11 May 2005 11:19 PM - rlederman |
| Files Affected: 8 |
| Notes: - LiveResponse - Feedback shortcut bar item is named Tickets when Appname = SupportWorks - Feedback (Tickets) shortcut bar item now opens url (_m=tickets&_a=manage) when Appname = SupportWorks - Fixed bug where app name could be displayed incorrectly in a message box. - Added capability to toggle visibility of shortcut bar when IE mode is activated |
| 09 May 2005 10:11 PM - rlederman |
| Files Affected: 4 |
| Notes: - Fixed combo box resize bug in chat frame |
| 07 May 2005 12:41 AM - rlederman |
| Files Affected: 2 |
| Notes: - LiveResponse - Finished integrating InstaSearch toolbar into Actions toolbar. |
| 06 May 2005 12:00 AM - rlederman |
| Files Affected: 13 |
| Notes: - Removed all references to InstaSearch toolbar - Began converting push url/instasearch into one toolbar |
| 05 May 2005 07:55 PM - rlederman |
| Files Affected: 9 |
| Notes: - Added progress bar to progress dialog for XML IO - Updated sync POST URL to one requested by Varun |
| 30 Apr 2005 01:29 AM - rlederman |
| Files Affected: 1 |
| Notes: - Fixed bug in SplitURLAndPath() for https. |
| 29 Apr 2005 06:46 AM - vshoor |
| Files Affected: 73 |
| Notes: Added Spellican Lib |
| 29 Apr 2005 06:14 AM - vshoor |
| Files Affected: 2 |
| Notes: Removed CVS Ignore |
| 28 Apr 2005 09:48 PM - rlederman |
| Files Affected: 22 |
| Notes: - SyncWorks - Adding file(s) w3c.cpp/.h - Adding file(s) markup.cpp/.h - Adding file SWUtil.cpp - Wrote methods to integrate contact XML into contacts database - Wrote methods to integrate calendar XML into local calendar database - Added file(s) SWProgressDlg.cpp/.h - Wrote method to perform login sequence - Fixed bug where new password was not properly stored in the registry - Localized strings for XMLWeb failure messages - Wrote method to perform synchronization from remote - Wrote some of progress dialog - Added urlencode.cpp/.h - Finished synchronization (Still needs testing) - LiveResponse - Localized strings for XMLWeb failure messages |
| 19 Apr 2005 02:38 AM - rlederman |
| Files Affected: 3 |
| Notes: - Fixed bug where "staffsessionid" was sent instead of "sessionid" |
| 19 Apr 2005 02:11 AM - rlederman |
| Files Affected: 1 |
| Notes: [no log message] |
| 19 Apr 2005 02:08 AM - rlederman |
| Files Affected: 2 |
| Notes: [no log message] |
| 19 Apr 2005 01:55 AM - rlederman |
| Files Affected: 3 |
| Notes: [no log message] |
| 18 Apr 2005 03:52 AM - rlederman |
| Files Affected: 2 |
| Notes: - Fixed bug where MD5 sum was incorrectly computed in XML retreival |
| 18 Apr 2005 02:50 AM - rlederman |
| Files Affected: 11 |
| Notes: - Fixed bug where transfer menu in chat frames was causing an access violation - Added file MemChunk.h - Fixed bug where compressed data wasn't properly receieved |
| 17 Apr 2005 08:38 PM - rlederman |
| Files Affected: 2 |
| Notes: - Temporary removal of MD5 check in GetURL() |
| 14 Apr 2005 09:22 PM - rlederman |
| Files Affected: 8 |
| Notes: - Added files wc3.cpp/h - Replaced IXMLHTTPRequest with W3Client - this is going to have bugs!!! |
| 14 Apr 2005 01:00 AM - vshoor |
| Files Affected: 1 |
| Notes: CVS Ignore file added for SWRegister Project |
| 13 Apr 2005 10:21 PM - rlederman |
| Files Affected: 5 |
| Notes: - Changed default location of default.xml to lrpackage\lang - Restored RC file to contain default English captions for all menu items. (for customize) |
| 13 Apr 2005 08:52 PM - rlederman |
| Files Affected: 7 |
| Notes: - Fixed bug where grid rows were being improperly flushed because of modifications made during the parseNewData() overhaul. - Fixed bug where going from away to online state was broken in that the state would remain 'away' even when the user was technically online - Fixed bug where all rows after an incoming chat or active chat row would be marked as the same status. |
| 11 Apr 2005 10:08 PM - rlederman |
| Files Affected: 24 |
| Notes: - Changed behavior of actionthread's notification for empty data response from server; now won't display a message if the user is already logged in - Wrote XML generation from Calendar |
| 07 Apr 2005 04:57 PM - vshoor |
| Files Affected: 1 |
| Notes: Updated XTP Lib to Latest Build |
| 04 Apr 2005 11:29 PM - rlederman |
| Files Affected: 16 |
| Notes: - Fixed bug where sync button was incorrectly mapped as staff cp. - Added seperators to toolbar - Removed files SWPrefsAuth.cpp/h - Consolidated controls onto General tab in pereferences - Added files SWPasswordDialog.cpp/h - Added password dialog resource |
| 04 Apr 2005 09:55 PM - rlederman |
| Files Affected: 22 |
| Notes: - Fixed bug where 'messages' shortcut bar item was not properly initialized when a connection attempt failed. - Fixed bug where error message was displayed twice when unexpected data was received from server on login process. - Fixed bug where login attempts to unknown hosts falsely succeeded. - Added post-build step to copy default language pack to lrpackage\lang - Added code & images for "hasnotes" and "hascampaign" for visitor rows |
| 31 Mar 2005 12:11 AM - rlederman |
| Files Affected: 21 |
| Notes: - Added files SWPropSheet.cpp/h - Added files SWPropPage.cpp/h - Changed Staff CP button to popup menu with Staff CP and Preferences items - Added files SWPrefsGeneral.cpp/h - Added preferences dialog |
| 30 Mar 2005 12:02 AM - rlederman |
| Files Affected: 2 |
| Notes: - Added close button to debug window - Debug window now restores focus in the edit box after text is appended |
| 29 Mar 2005 07:12 AM - rlederman |
| Files Affected: 3 |
| Notes: - Fixed bug where debug output window was limited to 32K characters |
| 28 Mar 2005 11:24 PM - vshoor |
| Files Affected: 1 |
| Notes: Added .cvsignore file for SWRegister Package |
| 28 Mar 2005 11:11 PM - rlederman |
| Files Affected: 12 |
| Notes: - Added files LRDebugWindow.cpp/h - Added debug window (Win+Ctrl+D) |
| 25 Mar 2005 03:15 AM - rlederman |
| Files Affected: 8 |
| Notes: - Finished XML generation from contacts list - Toolbar now retains position when Outlook closes. |
| 24 Mar 2005 11:28 PM - rlederman |
| Files Affected: 4 |
| Notes: - Changed way that contacts are accessed (MAPIFolder instead of IAddrBook) |
| 24 Mar 2005 10:50 PM - rlederman |
| Files Affected: 2 |
| Notes: [no log message] |
| 24 Mar 2005 10:14 PM - rlederman |
| Files Affected: 2 |
| Notes: - Commiting test build for MAPIFolder |
| 24 Mar 2005 10:00 PM - rlederman |
| Files Affected: 6 |
| Notes: - Added capability to display trashed data when unexpected response is recieved from server |
| 24 Mar 2005 01:19 AM - rlederman |
| Files Affected: 5 |
| Notes: - Found contacts list, and wrote code to enumerate them. - Wrote code to generate XML from contacts list - Added SWMailUser.h - Wrote IMailUser parsing and debug printing |
| 18 Mar 2005 01:40 AM - rlederman |
| Files Affected: 1 |
| Notes: [no log message] |
| 18 Mar 2005 01:17 AM - rlederman |
| Files Affected: 11 |
| Notes: [no log message] |
| 16 Mar 2005 06:39 PM - rlederman |
| Files Affected: 21 |
| Notes: - Toolbar now attaches to GUI at top of Outlook window - Added error message if GUI is not installed correctly - Added handling for button click routing - Wrote method to apply image to toolbar buttons - Fixed bug in clipboard backup routine - Added language pack functionality - Fixed bug where bitmap data wasn't properly retained in the clipboard when the outlook button's image was "pasted" - Added 'default.xml' default language pack - Added file swutil.h |
| 10 Mar 2005 12:06 AM - rlederman |
| Files Affected: 3 |
| Notes: - Wrote interface for toolbar button inside Outlook - Wrote code to inject toolbar and button(s) into Outlook GUI - Wrote method to determine installation directory of Outlook - Toolbar now attaches to GUI at top of Outlook window - Added error message if GUI is not installed correctly - Added handling for button click routing - Wrote method to apply image to toolbar buttons |
| 05 Mar 2005 02:05 AM - rlederman |
| Files Affected: 28 |
| Notes: - Created SyncWorks project - Added SyncWorksInterface.cpp/.h - Added odsf.cpp/.h - Added Lang dependencies - Created SWRegister application to register/unregister Outlook plugin |
| 01 Mar 2005 02:07 AM - rlederman |
| Files Affected: 4 |
| Notes: - Added parsing of custom <info> tags in visitor data |
| 01 Mar 2005 12:00 AM - rlederman |
| Files Affected: 10 |
| Notes: - Fixed bug in language pack where files were not loaded properly on Win9x - Added code to automatically re-start application when product name changes (if user chooses to do so) |
| 25 Feb 2005 01:45 AM - rlederman |
| Files Affected: 49 |
| Notes: - Fixed bug in shortcutpanestaff.cpp where the transferred chats string was misspelled, and as a result wasn't being loaded by the language pack - Removed old splash screen bitmap - Added SupportWorks images - Added ViewShare icons for ViewShare manager - Added some strings to language pack - Removed "Loading..." from browser control before navigation - Tickets button on main frame is now only enabled when productname = SW - Added hot key entries for tickets, knowledgebase, chat history, messages, feedback, and ad tracking |
| 24 Feb 2005 01:05 AM - rlederman |
| Files Affected: 15 |
| Notes: - Added 'tickets' button to main frame toolbar - Added browser toolbar with back, forward, stop to main frame |
| 22 Feb 2005 01:00 AM - rlederman |
| Files Affected: 4 |
| Notes: - Possibly fixed bug where LR would sometimes freeze on exit because of a race condition. |
| 22 Feb 2005 12:22 AM - rlederman |
| Files Affected: 2 |
| Notes: - Replaced CTokenizer code in CLiveResponsePanel::BeforeNavigate2Explorer1 to handle link clicks in the information pan |
| 21 Feb 2005 12:11 AM - rlederman |
| Files Affected: 10 |
| Notes: - Added lost string entries for IDS_BAN* - Localized all theme strings ("Office 2003", etc.) - Put back res\welcome.htm for the info pane (this sizes the margins) - Added localized menu select string for status combo box on main frame - Added localized menu select strings for top-level menus on main frame - Added localized menu select string for combo boxes in chat frame - Added localized menu select strings for top-level menus on chat frame |
| 20 Feb 2005 02:43 AM - rlederman |
| Files Affected: 20 |
| Notes: - Localized tool bar names in chat frame - Localized tool bar names in main frame - Renamed default.lang to default.xml, changed .lang to .xml in winapp - Fixed bug where transfer string was set to canned menu in chat frames - Changed knowledgebase URL in main frame - Changed preferences URL in main frame - Changed title of default language pack to 'English (U.S.)' - Replaced some strings IDS_LRVPRO* that somehow got erased? - Added file LRUtility.h - Localized popup menus for grid - Localized popup menus for treeview - Localized popup menus for system tray - Added description strings for all main frame menus and toolbar items - Added description strings for all chat frame menus and toolbar items |
| 19 Feb 2005 01:04 AM - rlederman |
| Files Affected: 2 |
| Notes: - Fixed bug in MainFrame where shortcut item captions were not initialized properly |
| 19 Feb 2005 12:43 AM - rlederman |
| Files Affected: 1 |
| Notes: - Adding preliminary default.lang to lrsetup\lang. |
| 19 Feb 2005 12:31 AM - rlederman |
| Files Affected: 19 |
| Notes: - Localized main frame toolbar - Localized chat frame toolbars - Localized tabs in data frame - Localized tabs in chat frame - Localized shortcut bar items in main frame - Removed unnecessary strings from resource files - Adjusted labels on about dialog slightly - Added handling in case no language pack is specified - Removed "HTML" section from resource files - Added language pack selection to startup wizard - Set up version resource to reflect v3.0.0.0 |
| 18 Feb 2005 02:28 AM - rlederman |
| Files Affected: 53 |
| Notes: - Localized main frame menus - Localized chat frame menus - Added strings for CLiveResponseView::updateRowHTML() that somehow were erased? |
| 14 Feb 2005 12:36 AM - rlederman |
| Files Affected: 14 |
| Notes: - Localized OptionsAlerts.cpp and dialog resource - Localized OptionsChat.cpp and dialog resource - Fixed tab-order on IDD_OPTDISPLAY - Localized OptionsDisplay.cpp and dialog resource - Fixed tab-order on IDD_OPTALERTS - Fixed tab-order on IDD_OPTCHAT - Localized OptionsHotKeys.cpp and dialog resource - Fixed tab-order on IDD_OPTSETTINGS - Localized OptionsSettings.cpp and dialog resource - Fixed tab-order on IDD_OPTSPELLCHECK - Localized OptionsSpellcheck.cpp and dialog resource - Fixed layout on IDD_OPTABOUT |
| 13 Feb 2005 03:33 AM - rlederman |
| Files Affected: 28 |
| Notes: - Localized ActionThread.cpp - Localized ChatFrame.cpp - Localized ControlTransfer.cpp - Localized ControlVoIP.cpp - Localized LiveResponse.cpp - Localized DataFrame.cpp - Localized LiveResponseView.cpp - Fixed bug in Lang.cpp (in error format output) - Localized LRFilterDlg.cpp and dialog resource - Localized LRIEWarningDlg.cpp and dialog resource - Localized LRStartupDlg.cpp - Localized LRStartupLoginPane.cpp and dialog resource - Localized LRStartupPane.cpp - Localized LRStartupSettingsPane.cpp and dialog resource - Localized LRStartupWelcomePane.cpp and dialog resource - Localized LRTrayIcon.cpp - Localized MainFrm.cpp - Added #ifdef block to odsf() so that formatting is not done if debug mode is not enabled. - Localized OptionsAbout.cpp and dialog resource |
| 11 Feb 2005 01:19 AM - rlederman |
| Files Affected: 24 |
| Notes: - Added dialog and file(s) LRIEWarningDlg.h/cpp - Wrote code to check Internet Explorer and Windows versions - Wrote dialog to instruct user to update internet explorer if outdated. - Disabled viewshare-related things for < win 5.0 - Canned toolbar item in chat windows is now hidden for < win 5.0 - Added language pack functionality - Fixed bugs in property pages; setting update notifications were totally fubar. - Changed functionality for VoIP; now is enabled/disabled through property pages |
| 06 Feb 2005 02:24 AM - rlederman |
| Files Affected: 1 |
| Notes: - Updating XTP lib to modified version |
| 06 Feb 2005 02:18 AM - rlederman |
| Files Affected: 9 |
| Notes: - Fixed bug where SetWindowPlacement() was crashing on win98. - Fixed bug where start-with-windows did not work on win98. - Fixed bug where data frame panes were not reset when all rows were removed from the grid. - Added file Versioning.h |
| 05 Feb 2005 12:50 AM - rlederman |
| Files Affected: 16 |
| Notes: - Added message box to report errors when hot key(s) are not properly registered. - Changed welcome message on setup dialog screen. - Added icons for hot key treeview in options dialog. - Changed canned text items so that a space is not prepended. - Changed canned button in chat frames (removed chevron style) - Removed debug message from chat frame for view share - Changed behavior of certain hot key functionality so that errors were not needlessly reported - Fixed bug in UpdateRowHTML() where <pageurl> was not properly parsed from XML. - Fixed bug in resource file where menu IDs were too large for win98 - Fixed bug in xml cache file I/O where CreateFile() was failing from incorrect flags - Identified bug in CXTWindowPos; will replace soon |
| 02 Feb 2005 08:49 PM - vshoor |
| Files Affected: 2 |
| Notes: - Updated ViewShare Loader - Updated ViewShare DLL to latest version |
| 26 Jan 2005 02:56 AM - rlederman |
| Files Affected: 9 |
| Notes: - Finished hot key functionality |
| 25 Jan 2005 12:37 AM - rlederman |
| Files Affected: 12 |
| Notes: - Added LRHotKeyIO.h - Wrote more hot key functionality |
| 22 Jan 2005 01:49 AM - rlederman |
| Files Affected: 21 |
| Notes: - Added LRHotKeyActions.h - Wrote method to read local cache version of XML data - Wrote some parts of hot key options UI |
| 18 Jan 2005 01:18 AM - rlederman |
| Files Affected: 25 |
| Notes: - Finished rewriting parseNewData - Rewrote updateRowHTML - Replaced sir with newer version - Added files WizardHeader.cpp/.h |
| 10 Jan 2005 06:51 PM - rlederman |
| Files Affected: 7 |
| Notes: - Labeled 2nd password field on startup login pane - Fixed bug with chat frame counting - Fixed bug in startup wizard where settings weren't saved for the last pane. - Added custom draw code for combo box on main window - Removed custom draw code for combo box on main window |
| 07 Jan 2005 06:28 PM - rlederman |
| Files Affected: 21 |
| Notes: - Re-arranged tab-order on alerts settings dialog - Added preview sound buttons to alerts settings dialog - Implemented 'mark as busy when chatting with x people' - Added alert to verify closing setup wizard prematurely - Added icon to setup wizard dialog - Modified XTP sources to support owner-drawing in the combo box control |
| 05 Jan 2005 08:45 PM - rlederman |
| Files Affected: 14 |
| Notes: - Added files LRStartupDlg.cpp/.h - Added files LRStartupPane.cpp/.h - Added files LRStartupLoginPane.cpp/.h - Added files LRStartupSettingsPane.cpp/.h - Added files LRStartupWelcomePane.cpp/.h - Set up LR to use the new startup wizard - Wrote data verification for the login page in the startup wizard |
| 04 Jan 2005 07:51 PM - vshoor |
| Files Affected: 9 |
| Notes: New Package Files |
| 04 Jan 2005 07:35 PM - rlederman |
| Files Affected: 11 |
| Notes: - Updated loader.html in all locations - Implemented filter dialog - Rebuilt VSS2 |
| 04 Jan 2005 12:28 AM - rlederman |
| Files Affected: 7 |
| Notes: - Added LRFilterDlg.cpp/.h - Changed "ping" functionality in VSS: "check" now causes a ping update |
| 03 Jan 2005 08:23 PM - rlederman |
| Files Affected: 28 |
| Notes: - Fixed misc. bugs in ViewShare - Replaced code that Josh removed in viewshare - Created multiple error files so that error messages are not generic in ViewShare - Changed HTML files to error codes in ViewShare - VoIP is now set to not available state when user goes to "away" states; automatically or manually. |
| 01 Jan 2005 07:34 PM - vshoor |
| Files Affected: 2 |
| Notes: Committing new ViewShare Files |
| 31 Dec 2004 08:23 PM - rlederman |
| Files Affected: 21 |
| Notes: - LiveResponse - Added staff session ID to all internally-navigated URLs. - Changed usage of VSS to accomodate the loss / change of methods / header files - Changed Staff CP URL -InstaAlert - Dialog is now hidden on startup - Changed default behavior of CSystemTray for double-click to maximize window - Close button on dialog now causes minimize-to-tray effect - Added file SWW.h for start-with-windows functionality - Added code to save/load settings - Added code to start with windows. |
| 31 Dec 2004 05:57 AM - vshoor |
| Files Affected: 1 |
| Notes: Added VSS2.dll to CVS Ignore |
| 30 Dec 2004 06:23 PM - rlederman |
| Files Affected: 1 |
| Notes: [no log message] |
| 30 Dec 2004 05:24 PM - rlederman |
| Files Affected: 122 |
| Notes: - Added files ControlVoIP.cpp/.h - Removing old VSS files - Added new VSS(2) files - Fixed bug in VSS2/debug : DEBUG_NEW was not declared, don't know why. removed - Fixed bug in VSS2/debug : cximage libs were not linked, added. - Updated ViewShare files in \lrpackage\. - Changed instances of 'VSS' to 'VSS2' in NSI installer script. |
| 30 Dec 2004 05:03 PM - rlederman |
| Files Affected: 1 |
| Notes: [no log message] |
| 29 Dec 2004 10:52 PM - rlederman |
| Files Affected: 8 |
| Notes: - Tied scheduler and thread pool together. - Added code for popup windows. (XML parsing still needs testing) |
| 28 Dec 2004 07:51 PM - rlederman |
| Files Affected: 13 |
| Notes: - Added files IAScheduler.cpp/.h - Wrote scheduler mechanism - Added preliminary access of scheduler |
| 28 Dec 2004 12:35 AM - rlederman |
| Files Affected: 13 |
| Notes: - Added files numspinctrl.cpp/.h - Added refresh frequency, and options for custom alerts and ticket alerts on a per-site basis. - Added thread pool functionality |
| 25 Dec 2004 01:34 AM - rlederman |
| Files Affected: 7 |
| Notes: - Fixed a few bugs |
| 25 Dec 2004 01:01 AM - rlederman |
| Files Affected: 8 |
| Notes: - Added WorkQueue - Added files IAWorkQueue.cpp/.h to implement the thread pool functionality - Added XMLWeb.cpp/.h - Added md5capi.cpp/.h - Added ZLIB to linker settings - Added LiveResponsePopups.cpp/.h - Added Hyperlink.cpp/.h - Added winmm.lib to linker settings |
| 24 Dec 2004 07:26 PM - rlederman |
| Files Affected: 12 |
| Notes: - Added files IASiteQueue.cpp/.h - Wrote IASiteQueue container for SWIFT sites and their parameters - Added registry.hpp - Wrote code for Add site - Wrote code for Edit site - Wrote code for Del site |
| 23 Dec 2004 09:57 PM - rlederman |
| Files Affected: 24 |
| Notes: - Added Markup.cpp/.h to project. - Added odsf to project - Added Sir to project - Added code to initialize/uninitialize SIR for the project. - Added serializer.hpp - Added systemtray.cpp/.h - Added XTP9 lib - Added SplashWnd.cpp/.h - Added res/splashscreen.bmp - Added code to show splash screen on startup. Timeout is 3 seconds - Creating and adding files IATrayIcon.cpp/.h - Added res/trayicon.ico - Added code to initialize tray icon - Added language pack - Created Default.lang (default language pack file) - Added code to load language pack on startup - Added tab control to dialog - Added files IAPane.cpp/.h to support pane-based dialogs - Adding files IASitesPane.cpp/.h - Adding files IASettingsPane.cpp/.h - Adding version.hpp - Added controls and code to IASitesPane - Added files IASiteDlg.cpp/.h to provide a UI interface for adding/editing sites - Added IASiteDlg code |
| 22 Dec 2004 06:31 PM - rlederman |
| Files Affected: 4 |
| Notes: - Added slider controls for mic/speaker volume in options->chat for VoIP |
| 20 Dec 2004 08:44 PM - rlederman |
| Files Affected: 4 |
| Notes: - Fixed VoIP (still needs testing, but worked on my LAN) |
| 20 Dec 2004 07:33 PM - rlederman |
| Files Affected: 3 |
| Notes: - Fixed bugs in VoIP |
| 20 Dec 2004 06:34 PM - rlederman |
| Files Affected: 17 |
| Notes: - Added code to display [no canned entries] for canned categories with no responses. - Added code to set viewshare monitor displayed from chat frames - Fixed bug where if viewshare server was not started with LR, the start/stop button on the viewshare monitor had no caption. - Added up/down controls to Options->Chat dialog. - Removed delay in CLiveResponseView::changeStatus() for XML refresh - IE control in view now says "Loading..." before navigating to a URL. |
| 16 Dec 2004 02:18 AM - vshoor |
| Files Affected: 8 |
| Notes: Updated ViewShare DLL and Flash Viewer |
| 16 Dec 2004 02:14 AM - vshoor |
| Files Affected: 2 |
| Notes: Added CVS Ignore file for ViewShare |
| 16 Dec 2004 12:47 AM - rlederman |
| Files Affected: 17 |
| Notes: - Adding InstaAlert project and directory. - Fixed VSS bugs that Josh related. |
| 15 Dec 2004 07:39 PM - rlederman |
| Files Affected: 3 |
| Notes: [no log message] |
| 15 Dec 2004 06:45 PM - rlederman |
| Files Affected: 5 |
| Notes: [no log message] |
| 15 Dec 2004 05:35 PM - rlederman |
| Files Affected: 2 |
| Notes: [no log message] |
| 15 Dec 2004 05:09 PM - rlederman |
| Files Affected: 12 |
| Notes: [no log message] |
| 15 Dec 2004 01:38 AM - rlederman |
| Files Affected: 1 |
| Notes: - Oops forgot vaxvoipv4.h |
| 15 Dec 2004 01:29 AM - rlederman |
| Files Affected: 28 |
| Notes: - Added code to force the viewshare session to end when a chat frame is closed - Adding icon for viewshare monitor. - Added chatsessionid to viewsharestart URL. - Removing old VoIP files from CVS. - Adding new VoIP files to CVS. - Fixed bug where viewshare monitor menu was not properly updated if the Close button was used to cancel the dialog. - Narrowed down some ViewShare issues to the flash client side. |
| 14 Dec 2004 06:43 AM - vshoor |
| Files Affected: 11 |
| Notes: - Added ViewShare files to Setup Package - Fixed the chatsessionid missing URL for ViewShare |
| 14 Dec 2004 02:18 AM - rlederman |
| Files Affected: 1 |
| Notes: - Oops |
| 13 Dec 2004 09:55 PM - rlederman |
| Files Affected: 22 |
| Notes: - Added map and treeview code to viewshare manager dialog. - Added viewshare code to Chat Frames - Tied dialog, viewshare server, and chat frames together |
| 10 Dec 2004 09:35 PM - rlederman |
| Files Affected: 3 |
| Notes: - Adding files |
| 10 Dec 2004 09:35 PM - rlederman |
| Files Affected: 1 |
| Notes: [no log message] |
| 10 Dec 2004 09:24 PM - rlederman |
| Files Affected: 15 |
| Notes: - Fixed bug where ExitInstance was called twice. - Fixed bug where COM interfaces were inaccessible after CLiveResponseApp::ExitInstance() because SpUninitialize() calls CoUninitialize() in that thread. Note that all COM interfaces must be released BEFORE this call. - Moved the 'html' folder to the debug output folder from ViewShare. This folder is required by ViewShare. - Added favicon.ico. - Fixed bug where ViewShare would crash when files were not available - Wrote viewshare manager dialog |
| 10 Dec 2004 03:41 AM - rlederman |
| Files Affected: 34 |
| Notes: - Moved VoIP code from CChatFrame to CLiveResponseApp - Modified JSStartVoiceChat to accept 2nd and 3rd parameters - Disabling all VoIP functionality - Added ViewShare to CLiveResponseApp and settings dialog - Fixed bug where settings were updated after a notification of setting update took place - Replacing CPropertySheet with LRPropSheet to handle special setting update notifications (note that in storeSettings() in every property page, the LRPropPage::storeSettings() base implementation MUST be called for other classes in the app to be notified of changes) - Fixed bug where LR would crash because CWinApp::ExitInstance() was called twice. The function released COM libraries, and then ran again, attempting to access interfaces. The problem has not been permanently fixed, just bypassed for now. - Removing some un-needed files from \ViewShare\VSS\ |
| 07 Dec 2004 09:02 PM - rlederman |
| Files Affected: 27 |
| Notes: - Added code to display message count in shortcut bar's tooltip. - Adding files VoIP.cpp/.h to implement VoIP functionality. - Added VoIP to Options->Chat (still need default port #) - Added VSS_i.c to project for COM interface info for ViewShare - Adding files LRViewShare.cpp/.h to implement ViewShare functionality. - Removing VSS.h/.dll from winappsrc\LiveResponse\. These files already exist under \ViewShare\ |
| 01 Dec 2004 05:38 PM - vshoor |
| Files Affected: 1 |
| Notes: - Made the Setup Program delete the CVS Directories upon installation |
| 01 Dec 2004 04:50 PM - rlederman |
| Files Affected: 109 |
| Notes: - Fixed bug where popup windows would remain even if the user went offline. - Completed canned XML parsing and menu generation/handling. - Adding ViewShare to source control |
| 01 Dec 2004 03:23 PM - vshoor |
| Files Affected: 3 |
| Notes: Added MFC 7.1 Files to LR Package |
| 29 Nov 2004 08:57 PM - rlederman |
| Files Affected: 10 |
| Notes: - Added code to handle Canned menu clicks in chat frames. - Removed test popup code from main frame. |
| 26 Nov 2004 08:52 PM - rlederman |
| Files Affected: 11 |
| Notes: - Changed Canned XML code to skip "Parent" node when building dynamic menus. - Fixed bug where timeout counter was not reset upon successful refresh. - Fixed bug where certain popups would not be freed properly if they were on the screen when LR was closed. - Added popup window re-arranging code. |
| 25 Nov 2004 04:02 PM - rlederman |
| Files Affected: 1 |
| Notes: - Fixed bug in canned menu parsing where entry items were added to the wrong category popup menu. |
| 25 Nov 2004 02:32 AM - rlederman |
| Files Affected: 8 |
| Notes: - Adding file LRCannedXML.cpp - Wrote Canned XML parsing and data structures - Wrote code to turn Canned data into a menu heirarchy. - Removed 'disable backspace' in custom control site. |
| 24 Nov 2004 01:03 PM - rlederman |
| Files Affected: 12 |
| Notes: - Removed all references to CannedList.h - Added ability to switch off sound for messages on a per-chat basis. - Adding files OptionsChat.cpp/.h to provide a property page for chat options. - Fixed bug where instasearch bar was displayed on the right side of the frame. - Added code to toggle instasearch toolbars. - Added code for sounds on message send from chat frames. |
| 24 Nov 2004 01:03 AM - rlederman |
| Files Affected: 13 |
| Notes: - Fixed bug where chat frames would flash even when they had focus already. - Fixed bug where chat frames would not gain focus when started from the treeview. - Removing files CannedList.cpp/.h from CVS - Adding file LRCannedXML.h to LR, to contain all code related to containment of canned XML data. - Started writing data structures to parse canned XML tree. |
| 23 Nov 2004 10:43 PM - rlederman |
| Files Affected: 12 |
| Notes: - Changed all instances where (0 < size()) was used in standard containers (O(n) complexity) to (!empty()) (O(1)) ... Should provide some speed advantages when searching maps and lists - Wrote JSOpenURL in CChatFrame. - Wrote JSUpdateStatusBar in CChatFrame. - Wrote JSUpdateMsgBox in CChatFrame. - Wrote JSMessageAlert in CChatFrame. - POTENTIAL BUG: If a user starts a chat with an incoming chat row, and the popup is still displayed, and they click it, it should start 2 chat windows (must avoid) - Changed InstaSearch button in CChatFrame to text, removed graphic |
| 23 Nov 2004 12:10 AM - rlederman |
| Files Affected: 1 |
| Notes: - Adding res\toolbar5.bmp to sc |
| 22 Nov 2004 09:08 PM - rlederman |
| Files Affected: 10 |
| Notes: - Changed 'is typing' timeout to 5 seconds. - Double-click on treeview nodes for transferred chat and pending chat now starts chat session. - Added handlers to CImpIDispatch for all remaining javascript->c++ calls. Also added the same handlers to CChatFrame. - Added InstaSearch toolbar to chat frames. (res\toolbar5.bmp is needed!) |
| 21 Nov 2004 08:07 PM - rlederman |
| Files Affected: 3 |
| Notes: - Tied together JS->C++ calling; added handler for JSIsLiveResponse() and JSMessageAlert. |
| 20 Nov 2004 10:06 PM - vshoor |
| Files Affected: 72 |
| Notes: Readding Res Directory |
| 20 Nov 2004 09:59 PM - vshoor |
| Files Affected: 72 |
| Notes: Removing Res directory to resolve CVS Conflict |
| 20 Nov 2004 09:05 PM - rlederman |
| Files Affected: 2 |
| Notes: - Forgot to add command handler for disabling the ban menu in chat frames - Removed an unneeded odsf() call from the view class |
| 20 Nov 2004 08:41 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed bug with CCustomControlSite and CImpIDispatch for the window.external method. |
| 19 Nov 2004 08:27 PM - rlederman |
| Files Affected: 13 |
| Notes: - Changed HKEY_LOCAL_MACHINE to HKEY_CURRENT_USER in URL-caching mechanism - Started on JS->C++ stuff |
| 19 Nov 2004 04:56 PM - vshoor |
| Files Affected: 71 |
| Notes: Adding Resource Files |
| 19 Nov 2004 04:43 PM - vshoor |
| Files Affected: 1 |
| Notes: Changed Ignore File |
| 19 Nov 2004 04:40 PM - rlederman |
| Files Affected: 1 |
| Notes: Blank.ico for taskbar flashing |
| 19 Nov 2004 04:37 PM - vshoor |
| Files Affected: 2 |
| Notes: Changes to Setup File |
| 19 Nov 2004 04:30 PM - rlederman |
| Files Affected: 14 |
| Notes: - Adding new files LRTrayIcon.cpp/.h to handle the different icons in the tray. - Rewrote system tray functionality. - Fixed bug where staff alerts were improperly displayed on the first refresh if the timer occurred before the first refresh finished. - Added code to suppress visitor information on the first data refresh. |
| 18 Nov 2004 09:10 PM - vshoor |
| Files Affected: 1 |
| Notes: Fixed a Bug where Message Boxes wouldnt display in JS |
| 18 Nov 2004 09:41 AM - vshoor |
| Files Affected: 272 |
| Notes: Added LR Package to CVS |
| 17 Nov 2004 05:37 PM - vshoor |
| Files Affected: 1 |
| Notes: Added Ignore File |
| 17 Nov 2004 05:26 PM - rlederman |
| Files Affected: 174 |
| Notes: First commit to CVS |
| 17 Nov 2004 05:23 PM - vshoor |
| Files Affected: 3 |
| Notes: Added Setup Project to CVS |
| 17 Nov 2004 05:16 PM - vshoor |
| Files Affected: 10 |
| Notes: Added IdleTime Project |
Changelog: Integration Code
| 07 Sep 2005 11:33 PM - vshoor |
| Files Affected: 1 |
| Notes: [no log message] |
| 07 Sep 2005 11:29 PM - vshoor |
| Files Affected: 2 |
| Notes: - Added How-To - Changed Path |
| 07 Sep 2005 11:14 PM - vshoor |
| Files Affected: 11 |
| Notes: Added MB Integration Files |